TrueVault
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About Certinal
What is Certinal?
Certinal is a healthcare-focused consent and compliance platform that replaces paper consent, manual intake, and uncontrolled forms with a single, digital system. It captures every consent electronically, legally signs documents, maintains version control, and files records directly to your EHR.
What problem does it solve?
Hospitals and health systems face compliance risks from paper consent, misfiled forms, and undocumented data collection. Certinal bridges three gaps: consent workflows, document signatures, and rights tracking, providing a system of record for healthcare regulatory requirements.
Who is it for?
Built for healthcare organizations—hospitals, primary care networks, and clinics—that need to streamline consent for surgical procedures, clinical trials, telehealth, and data processing while meeting regulations like HIPAA, CMS-0053-F, 21 CFR Part 11, SOC 2 Type II, DPDP, and PDPA.
Real use cases
Certinal helps reduce consent time, improve admissions speed, and reclaim clinician hours. For example, Southeast Asia's largest private hospital achieved 46% faster admissions across 1.1M+ patient journeys; a 70+ hospital network cut onboarding time by 26%.
Key features
- Consent Workflows — Digital capture for surgical, procedural, telehealth, and data processing consent.
- EHR Integration — Seamless filing of consents to your electronic medical record system.
- Compliance Ready — Meets HIPAA, CMS-0053-F, 21 CFR Part 11, SOC 2 Type II, DPDP, and PDPA standards.
- Multi-Channel Capture — Collect signatures via tablet, SMS, email, QR, kiosk, and more.
- Audit Trail — Tamper-proof, version-controlled evidence packs with full audit history.
- Language Support — 80+ languages for diverse patient populations.
- Data Subject Rights Portal — Manage DSARs, access, deletion, and withdrawal requests.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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Certinal Pricing
Certinal pricing: Contact Us for pricing.
Consent and Compliance Enterprise Plan
Contact us for pricing. Includes clinical consent (surgical, procedural, telehealth), data processing consent (DPDP, GDPR, HIPAA), multi-channel capture, EMR-native integration, parental & guardian consent, 80+ language support, tamper-proof audit trail, data subject rights portal, preference center, identity verification (OTP, ABHA, Gov ID, biometric), and more.
eSign Enterprise Plan
Contact us for pricing. Includes real-time status updates, audit trails, customized templates, prefill & bulk send, secure email, 100MB file size limit, two-factor authentication, mobile/tablet signing, eStamp & eSeal, National ID eSign, USB/cloud-based signing, and easy integration.
eSignature API Plans
Contact us for pricing. Includes REST API, embedded signing, full white-labeling, real-time reporting, and customized workflows. Sandbox accounts are available for testing with enterprise-level functionality enabled.
Book a demo to get a custom quote tailored to your organization's needs.
Frequently asked questions
How much does Certinal cost?
Certinal pricing is not publicly listed; you must contact sales for a custom quote. Plans include Consent and Compliance Enterprise, eSign Enterprise, and eSignature API tiers.
Is Certinal free or has a free trial?
Certinal does not advertise a free trial. However, they offer a sandbox environment for API plans where you can test the REST API and eSign functionality with enterprise-level features enabled.
What is Certinal used for?
Certinal is used by healthcare organizations to digitize consent processes, capture legally binding signatures, manage compliance with regulations like HIPAA and 21 CFR Part 11, and file consent records to EHRs.
Who is Certinal best for?
Certinal is best for hospitals, health systems, primary care networks, and clinics that need to manage consent for surgical procedures, clinical trials, telehealth, and data privacy compliance. It is not aimed at non-healthcare businesses without these needs.
What are the top alternatives to Certinal?
Popular alternatives include DocuSign, Adobe Acrobat Sign, and HelloSign, but those lack deep healthcare-specific compliance features. Certinal stands out for its focus on healthcare consent and regulatory readiness.
Is Certinal HIPAA compliant?
Yes, Certinal is HIPAA compliant, offering BAA, data encryption at rest and in transit, and full audit trails on every consent event. It also meets CMS-0053-F, 21 CFR Part 11, SOC 2 Type II, DPDP, and PDPA standards.
