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About 8X8 Asia
What is 8X8 Asia?
8X8 Asia is a Communications Platform as a Service (CPaaS) that brings together SMS, WhatsApp messaging, voice, video, and email into a single AI-powered workspace. It helps businesses eliminate communication silos, so every customer conversation picks up where the last one left off.
Who is it for?
Built for developers, customer support teams, marketing, operations, and security departments, 8X8 Asia is ideal for organizations needing to embed scalable communication features into their apps or workflows. It is not a full contact center solution; for that, 8x8.com offers a separate integrated CX platform.
Real use cases
Use SMS and WhatsApp for marketing campaigns, automate support with IVR and chatbots, secure transactions with OTPs and 2FA, and enable seamless app-to-app calls. Trusted by over 3 million business users, it powers engagement across industries.
Key features
- Unified Messaging — Reach customers on SMS, WhatsApp, and more from one API.
- Voice Solutions — Include number masking, voice messaging, and IVR for personalized interactions.
- Video Interaction — Embed two-way video calls with Jitsi as a Service.
- Security Features — Automate OTPs and 2FA to protect user data.
- Developer-Friendly APIs — Streamline communication features with easy-to-use APIs.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
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8X8 Asia Pricing
8X8 Asia pricing: from $0 (pay-as-you-go).
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Pay-as-you-go
Only pay for what you use. No commitments or contracts. SMS and voice are billed per usage, with variable rates depending on destination and message type.
Subscription
Customized pricing with discounted rates as usage grows. Ideal for predictable monthly volumes.
Enterprise
Tailored pricing for enterprises seeking full-featured, customizable solutions with dedicated support.
Free trial available for Jitsi as a Service with a free plan. Contact 8x8 sales for a custom quote.
Frequently asked questions
How much does 8X8 Asia cost?
8X8 Asia pricing is transparent and flexible: pay-as-you-go starts at $0 per month, with pay-per-use for SMS and voice. Subscription and enterprise plans are customized based on usage and needs. Jitsi as a Service has a free plan available.
Is 8X8 Asia free?
While 8X8 Asia does not offer a fully free tier, it provides a free plan for Jitsi as a Service and pay-as-you-go options that require no upfront commitment. You only pay for the communication services you use.
What is 8X8 Asia used for?
8X8 Asia is a CPaaS platform used to embed messaging, voice, and video capabilities into business applications. Common use cases include marketing campaigns, customer support automation, OTP verification, and secure app-to-app calling.
Who is 8X8 Asia best for?
8X8 Asia is best for developers, marketing teams, and customer support operations that need to integrate omnichannel communication APIs without managing multiple vendors. It is not designed for contact center management; that requires 8x8's integrated CX platform.
What are the top alternatives to 8X8 Asia?
Popular CPaaS alternatives include Twilio, Vonage, and Plivo. These platforms offer similar messaging, voice, and video APIs with pay-as-you-go pricing. The best choice depends on your specific integration needs, geographic reach, and budget.
Does 8X8 Asia offer a free trial?
While 8X8 Asia does not advertise a free trial for all features, Jitsi as a Service includes a free plan. For other services, you can request a demo or custom quote from the sales team.
