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About ActivEngage
What is ActivEngage?
ActivEngage is a conversational messaging platform built specifically for automotive dealerships. It combines live chat, SMS, and social messaging with human engagement to turn digital moments into real conversations. The platform focuses on delivering leads with high sales performance, helping dealers connect with shoppers in real time.
What problem does it solve?
Car dealers struggle to respond instantly to online shoppers, leading to missed leads and lost sales. ActivEngage solves this by providing 24/7 expert engagement, qualifying leads, and booking appointments — so your team can focus on closing deals. It reduces response time, captures deal-ready details, and builds trust with potential buyers.
Who is it for?
ActivEngage is for automotive dealerships, from small independent lots to large franchise groups. It's ideal for sales teams that want to amplify their outreach without adding headcount. It is not designed for e-commerce or SaaS businesses — it's specialized for the car-buying journey.
Real use cases
Dealerships use ActivEngage to handle chat and SMS during off-hours, qualify leads from website forms, and manage social messaging on platforms like Facebook. It also supports co-managed messaging where your team works alongside ActivEngage experts, ensuring no conversation is missed.
Key features
- Live Chat — Engage website visitors instantly with real human conversations.
- SMS & Social Messaging — Meet buyers on their preferred channels, mirroring an in-store experience.
- Managed Messaging — Let ActivEngage experts handle conversations for you around the clock.
- Co-Managed Messaging — Combine your team with ActivEngage's experts to maximize coverage.
- Lead Qualification & Appointment Booking — Automatically qualify leads and book appointments so your sales team closes faster.
- 24/7 Availability — Real conversations happen even when your showroom is closed.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
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ActivEngage Pricing
ActivEngage pricing: Custom pricing (contact for quote).
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Custom Pricing
ActivEngage does not publicly list its pricing. Plans are tailored to dealership size and messaging volume. Contact sales for a custom quote and free demo.
All plans include access to the platform, 24/7 coverage, and integration with major automotive CRMs.
Free demo available — no credit card required.
Frequently asked questions
Does ActivEngage offer a free trial?
ActivEngage offers a free demo, but there is no mention of a free trial on their website.
How much does ActivEngage cost?
Pricing is not publicly listed. You need to contact ActivEngage for a custom quote based on your dealership's needs.
What is ActivEngage used for?
ActivEngage is used by car dealerships to manage live chat, SMS, and social messaging to capture and qualify leads, book appointments, and increase sales.
Who is ActivEngage best for?
ActivEngage is best for automotive dealerships that want to improve response time, engage shoppers 24/7, and increase lead conversion without adding more staff.
What are some alternatives to ActivEngage?
Alternatives include Gubagoo, CarGurus Chat, and other automotive live chat platforms. ActivEngage stands out with its managed messaging services.
