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About Aeve AI
What is Aeve AI?
Aeve AI is a guest communication platform for property managers and short-term rental operators. It automates routine guest messages and the operations behind them, handling 70-90% of routine inquiries without human intervention. Your team stays in control, stepping in only when a decision is needed.
Problem it solves
Property management teams are overwhelmed by repetitive guest messages—late check-out requests, amenity questions, early check-in queries. Aeve AI answers these automatically, following your rules exactly, and escalates to your team only when necessary. It trains on your conversation history and integrates with your PMS, going live within 24 hours.
Who it's for and who it's not for
Aeve AI is ideal for property managers, hosts, and hospitality operators with multiple listings who want to maintain a personal touch while scaling operations. It's not for businesses that want to fully outsource guest communication with no human oversight—Aeve AI is designed to bring humans in when it matters.
Real use cases
Handle late check-out requests, answer questions about property amenities, and manage early check-in requests—all automatically. Aeve AI also upselling opportunities and integrates with major property management systems. It's trusted by operators managing hundreds to thousands of units.
Key features
- AI Guest Messaging — Automates routine guest conversations, protecting your brand 24/7.
- Human Escalation — Brings in your team exactly when a decision is needed, preventing off-script improvisation.
- PMS Integration — Connects to your property management system to sync reservations, availability, and guest data.
- Self-Improving AI — Trains on your unique conversation history and listing information, improving over time.
- Go Live in 24 Hours — Setup takes one day with no workflows to build or maintain.
- Operational Automation — Handles tasks like payment links and late check-out fees, reducing manual workload.
SaaSpartout Score
7.5
/10
Editorial score from our review methodology — not user ratings.
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Aeve AI Pricing
Aeve AI pricing: Custom pricing.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Custom Pricing
Aeve AI pricing is customized based on property volume and features needed. Contact sales for a tailored quote. The onboarding process is quick: connect your PMS and go live within 24 hours.
A free demo is available to see how the AI handles your specific guest scenarios.
Frequently asked questions
How much does Aeve AI cost?
Aeve AI does not list public pricing. It offers custom quotes based on your property management needs—contact their sales team for a tailored price.
Is there a free trial for Aeve AI?
Aeve AI does not mention a free trial, but they offer a free demo where you can see how the AI handles your real guest scenarios before going live.
What is Aeve AI and how does it work?
Aeve AI is an AI-powered guest communication platform for property managers. It connects to your PMS, trains on your conversation history, and automatically handles routine guest messages, escalating only when a human is needed.
What are the best Aeve AI alternatives?
Alternatives to Aeve AI include other AI guest messaging tools like Hostaway's auto-reply, as well as broader property management solutions with built-in messaging automation. Compare features and pricing to find the best fit for your operations.
Who is Aeve AI best for?
Aeve AI is best for property managers and short-term rental operators with multiple listings who want to automate routine guest communication while maintaining brand quality and human oversight.
Does Aeve AI support upselling?
Yes, Aeve AI includes upsell features, such as offering late check-out for a fee, and can handle the payment process automatically.
