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About AI Answering Service
What is AI Answering Service?
AI Answering Service is a 24/7 virtual receptionist designed for Australian small businesses. It answers missed calls, handles common questions, and emails a summary, transcript, and recording after every call — all with a natural Australian accent.
Who is it for?
It's built for time-poor owners of small businesses like trades, property management, financial services, education providers, and cafes. It's perfect if you're missing inbound calls after hours or when you're busy with customers. It's not designed for large enterprises with complex call routing needs.
Real use cases
A mobile vet uses it to catch calls while with patients; a café lets baristas focus on orders; an electrical company keeps operations running smoothly. Clients often can't tell they're talking to a bot.
Key features
- 24/7 Availability — Never miss a call, including weekends and holidays.
- Natural Australian Accent — Warm, clear phrasing that sounds human, not robotic.
- Instant Call Summaries — Email with summary, transcript, and recording after each call.
- We Handle The AI — No prompts or control panels; we train and configure everything for you.
- Dedicated Sydney Number — Forward your existing calls to your unique number.
- Tailored to Your Business — Knows your hours, address, products, and FAQs.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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AI Answering Service Pricing
AI Answering Service pricing: from $48/mo.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
One Plan — AUD $48/month inc GST
Includes: 200 calls per month, 14-day free trial, free setup, dedicated Sydney number, 24/7 answering, email summaries with transcript and recording, natural Australian accent, tailored AI that speaks like your staff, fast changes via email.
Optional add-ons: SMS summary after each call ($9.90/month) and SMS caller with info ($9.90/month). Extra call blocks available if you exceed 200 calls.
Free trial: 14 days free, no charge, cancel anytime via Stripe.
Frequently asked questions
How much does AI Answering Service cost?
It's AUD $48 per month (inc GST) after a 14-day free trial. The plan includes 200 calls per month, and optional SMS add-ons are $9.90/month each.
Is there a free trial?
Yes, you get a 14-day free trial with no charge. You can cancel anytime via Stripe.
Who is AI Answering Service best for?
It's best for Australian small businesses that miss inbound calls — like trades, property management, financial services, education providers, and cafes. It's not ideal for large enterprises with complex call needs.
How does AI Answering Service work?
You sign up, forward your unanswered calls to a dedicated Sydney number, and Emma (your AI receptionist) answers 24/7, handles questions, and emails you a summary, transcript, and recording after each call.
What are the top alternatives to AI Answering Service?
Alternatives include Smith.ai, Ruby Receptionist, and Moneypenny, but AI Answering Service stands out with its flat-rate simple pricing and Australian accent focus.
Can I cancel anytime?
Yes, there are no lock-in contracts. You can cancel anytime via Stripe.
