CloudTalk ◆
Cloud-based call center software with AI coaching, power dialing, and real-time analytics for sales and support teams.
from $30/user/mo
About CircleLoop
What is CircleLoop?
CircleLoop is a powerful cloud-based business phone system that helps companies communicate better. It works over VoIP (voice over internet protocol), so you can make and receive calls on your desktop, mobile, or even existing deskphones. Designed for ambitious businesses, CircleLoop offers inclusive features and pay-as-you-grow pricing, making it easy to start and scale.
Who is it for?
CircleLoop suits startups, small businesses, enterprises, and not-for-profits. It helps startups look professional with instant numbers, gives small businesses control over teams and productivity, provides robust secure communications for enterprise, and ensures not-for-profits can be reached from anywhere. It's not for teams needing advanced contact center features like skills-based routing or wallboards.
Real use cases
Sales teams use CircleLoop's call recording and Pipedrive integration to train staff and monitor performance. Marketing teams leverage the HubSpot integration to track calls and ensure accountability. Conference calling, voicemail transcription, and out-of-hours routing mean you'll never miss important calls. Number porting lets you keep your existing number.
Key features
- Call Recording — Record calls to review and improve your sales team's performance.
- Voicemail to Text — Get voicemail transcriptions sent to your activity feed or email.
- Conference Calling — Each user gets their own conference room for easy group calls.
- Call Greetings & Menus — Set up in-call menus to route callers to the right person.
- Call Forwarding — Send inbound calls to mobile or other landline numbers.
- Out of Hours Routing — Define availability and route calls to another team, menu, or external number.
- Desk Phone Support — Sync with physical desk phones if you still need them.
SaaSpartout Score
7.5
/10
Editorial score from our review methodology — not user ratings.
CircleLoop Pricing
CircleLoop pricing: from £5/mo per user.
Unlimited Plan — £15 + VAT per month per user
Includes 1 UK National/Landline number, all features (call recording, conference calling, voicemail to text), unlimited inbound calls, unlimited outbound calls to UK, US, IE, AU, NZ, CA (most 07 numbers, excludes premium), international calls from 3p/min, SMS 4p/message. No set-up or activation fees.
Pay As You Go Plan — £5 + VAT per month per user
Includes 1 UK National/Landline number, all features, unlimited inbound calls, UK outbound calls from 3p/min, international from 3p/min, SMS 4p/message. No set-up or activation fees.
Extras
Additional UK numbers (01, 02, 03, 07) from £2/mo, VIP numbers from £3/mo, number porting free of charge, international calling per published rates.
7-day free trial, no credit card required.
Frequently asked questions
How much does CircleLoop cost?
CircleLoop starts at £5/month per user + VAT for the Pay As You Go plan, or £15/month per user + VAT for the Unlimited plan. Both include a 7-day free trial.
Is CircleLoop free?
CircleLoop is not free, but offers a 7-day free trial with no credit card required. After the trial, you choose a paid plan.
Can I switch plans or cancel anytime?
Yes, CircleLoop has no contracts. You can mix plans across users and make changes instantly in the app. You can cancel anytime, but you'll pay for the current billing period.
What are CircleLoop alternatives?
Alternatives to CircleLoop include Aircall, Vonage, RingCentral, and 3CX. They offer similar VoIP features but may differ in pricing and integrations.
Does CircleLoop offer call recording?
Yes, call recording is included in all plans, allowing you to record calls for training and quality monitoring.
What is CircleLoop best for?
CircleLoop is best for small to mid-sized businesses that want an easy-to-use cloud phone system with integrations like Pipedrive and HubSpot, and transparent pricing.
