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About ClickSend
What does ClickSend do?
ClickSend is a messaging platform that lets businesses send and receive SMS, MMS, and rich messaging (like RCS and WhatsApp) worldwide. It offers a simple dashboard for manual campaigns and a powerful API for automated, transactional messages at scale.
What problem does it solve?
ClickSend solves the problem of fragmented business communication by providing a single, integrated platform for SMS marketing, alerts, notifications, and two-way conversations. It helps businesses stay close to customers and staff without juggling multiple tools.
Who is it for?
ClickSend is ideal for small to large businesses, developers, and marketers who need reliable, scalable messaging. It's perfect for e-commerce order notifications, appointment reminders, marketing blasts, and customer support via text. It's not for businesses needing extensive email marketing or social media management.
Real use cases
Use ClickSend to send transactional SMS from your app or website, run seasonal SMS or MMS campaigns, segment and schedule messages, and engage in real-time conversations via Facebook Messenger or WhatsApp Business. With free inbound messaging and 24/7 support, it's a dependable choice for customer communication.
Key features
- SMS — Send, receive, and track SMS worldwide via dashboard or API.
- MMS — Add images, audio, and up to 1,600 characters to your messages.
- Rich Messaging — Engage via RCS, Facebook Messenger, and WhatsApp Business.
- API & SDKs — Integrate with NodeJS, Python, Java, C#, PHP, Ruby, and more.
- Two-way texting — Communicate back and forth with customers via SMS.
- Contact segmentation — Group contacts for targeted campaigns.
- Free inbound messaging — Replies are always free.
SaaSpartout Score
7.9
/10
Editorial score from our review methodology — not user ratings.
ClickSend Pricing
ClickSend pricing: from $20 top-up.
Boost
Pay-as-you-go at $0 per SMS when you top-up from $20. Great for small businesses just starting or running one-off campaigns. Free trial available.
Growth
Save 7% at $0 per SMS when you top-up from $500. Designed for businesses growing their SMS efforts. Free trial available.
Scale
Save 14% at $0 per SMS when you top-up from $3,000. Ideal for automated or high-volume sending. Free trial available.
Enterprise
Save 21% at $0 per SMS when you top-up from $10,000. Best value per message for large-scale, high-frequency sending. Free trial available.
All plans include free inbound messaging, unlimited users, and 24/7 support. MMS pricing varies by country; additional carrier fees apply.
Frequently asked questions
What is ClickSend?
ClickSend is a business messaging platform that allows you to send SMS, MMS, and rich messages via a dashboard or API. It's used for transactional alerts, marketing campaigns, and two-way communication.
How much does ClickSend cost?
ClickSend is pay-as-you-go with SMS rates starting from $0 per message when you top-up at least $20. Larger top-ups (e.g., $500, $3,000, $10,000) unlock discounts of up to 21%.
Does ClickSend offer a free trial?
Yes, ClickSend offers a free trial on all plans. You can test the platform with a small amount of credits to send test messages and explore features.
Who is ClickSend best for?
ClickSend is best for small to large businesses and developers who need reliable, scalable SMS/MMS messaging. It's particularly suited for e-commerce, logistics, and customer support teams, but not for those needing a comprehensive email marketing tool.
What are the top ClickSend alternatives?
Alternatives to ClickSend include Twilio, MessageBird, Plivo, and Vonage. These platforms also offer SMS APIs and messaging solutions, though pricing and features may vary.
What are the key limitations of ClickSend?
ClickSend focuses primarily on SMS/MMS and rich messaging, not full-scale email marketing or customer support ticketing. It may lack advanced CRM integrations compared to dedicated platforms. Also, MMS pricing is not available in all countries.
