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About Cloudbeds
What is Cloudbeds?
Cloudbeds is a cloud-based hospitality management system (PMS) designed to help hotels, hostels, and other lodging businesses streamline operations. It combines property management, channel management, booking engine, and guest experience tools in one platform.
What problem does it solve?
Traditional hotel software often silos operations, leading to manual work, missed revenue, and poor guest experiences. Cloudbeds unifies front desk, online distribution, payments, and guest communication, so hoteliers can manage everything from one dashboard.
Who is it for?
Cloudbeds is ideal for independent hotels, hostels, vacation rentals, and small hotel groups that want to grow direct bookings and improve profitability. It's also suitable for management companies needing enterprise-grade features. It's not designed for individual property owners seeking a simple booking widget without full PMS capabilities.
Real use cases
Hotel 1550 increased direct bookings from 8-10% to 18% using Cloudbeds' website and booking engine. Tella Thera reduced admin work by 90% with digital check-in and guest messaging. We Hotels increased RevPAR by 23% using Revenue Intelligence's automated rate plans.
Key features
- Cloudbeds PMS — End-to-end property management with booking management, front desk, housekeeping, and reporting.
- Channel Manager — Synchronize availability across 450+ distribution channels with zero extra commission and no double bookings.
- Booking Engine — Embed a mobile-optimized, branded booking flow on your website to increase direct bookings and reduce OTA commissions.
- Guest Experience — Digital check-in, guest messaging, and AI tools that boost reviews and streamline communication.
- Revenue Intelligence — AI-powered dynamic pricing and forecasting to optimize RevPAR (add-on powered by Signals).
- Guest Marketing CRM — Targeted email campaigns to drive repeat bookings and build guest loyalty (add-on powered by Signals).
- Payments — Integrated payment processing for faster payouts and fewer chargebacks.
SaaSpartout Score
7.7
/10
Editorial score from our review methodology — not user ratings.
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Cloudbeds Pricing
Cloudbeds pricing: from custom quote.
For comparison: the median starting price in Marketplace is $29/month, measured across 67 tools we track. See the full SaaS Pricing Index →
Flex
Build your own tech stack. Includes Cloudbeds PMS, Payments, and Marketplace access. Bring your own distribution (CRS or channel manager). Price: custom quote.
One
The original unified platform. Includes everything in Flex plus Channel Manager and Booking Engine. Distribution is included. Price: custom quote.
Experience
Unify your guest experience. Includes everything in One plus Guest Experience and Reputation Management. Distribution is optional. Price: custom quote.
Enterprise
Custom packages for hospitality groups and management companies. Includes all features plus bespoke solutions. Price: custom quote.
Add-ons: Revenue Intelligence, Guest Marketing CRM, and Digital Marketing available at extra cost. Free trial: Not specified; request a demo.
Frequently asked questions
How much does Cloudbeds cost?
Cloudbeds pricing is not publicly listed; you must request a quote. Plans start from custom pricing based on property size and features.
Is Cloudbeds free?
No, Cloudbeds is not free. They offer a demo but no free plan or trial is mentioned on their pricing page.
What is Cloudbeds used for?
Cloudbeds is a hospitality management system (PMS) used to manage bookings, front desk operations, housekeeping, channel distribution, payments, and guest communication in one platform.
Who is Cloudbeds best for?
Cloudbeds is best for independent hotels, hostels, vacation rentals, and small hotel groups looking to increase direct bookings and streamline operations. It may not be ideal for individual vacation rental owners with simple needs.
What are the top Cloudbeds alternatives?
Top alternatives include Oracle Hospitality OPERA, Mews, Guestline, and innRoad. Each offers property management features with different strengths and pricing models.
Does Cloudbeds integrate with other tools?
Yes, Cloudbeds offers a Marketplace with 450+ integration partners via API, allowing you to connect your preferred CRS, channel manager, or other systems.
