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About Facilio
What is Facilio?
Facilio is an AI-powered Connected Operations Platform for facility management, combining a CMMS (Computerized Maintenance Management System) with a suite of AI agents. It unifies assets, teams, workflows, and vendors across every site into a single system, helping facility managers move beyond spreadsheets and siloed tools.
What problem does it solve?
Manual, repetitive FM tasks—like service request intake, dispatch coordination, invoice verification, and preventive maintenance scheduling—consume time and cause SLA misses. Facilio automates these workflows, reduces manual workload, and improves decision-making with live portfolio data. It helps catch delays, vendor gaps, and risks before they escalate.
Who is it for?
Facilio is designed for enterprise facility management teams, especially those managing multi-site or global portfolios. It's ideal for operations leaders in commercial real estate, retail chains, and large-scale facilities. It's not suited for small businesses with single locations or very simple maintenance needs.
Real use cases
Use Facilio to schedule preventive maintenance before assets fail, manage work orders from tenant requests through to vendor performance, conduct digital inspections for compliance, and automate emergency escalation via calls, chat, WhatsApp, and email. Its AI agents, like Atom and Mira, handle reporting, invoice verification, and service request routing.
Key features
- Connected CMMS — Unify maintenance, vendors, tenants, compliance, and financial workflows in one platform.
- Preventive Maintenance Scheduling — Schedule maintenance to maximize asset lifespan and avoid unexpected failures.
- Asset Management — Get full lifecycle visibility for faster decision-making across every asset.
- Work Order Management — Manage tenant requests, technician updates, and vendor performance in real time.
- Inspections & Compliance — Schedule audits and capture data digitally, always compliance-ready.
- AI Agents (Atom & Mira) — Automate service request intake, routing, dispatch coordination, and escalation across calls, chat, WhatsApp, and email.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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Facilio Pricing
Facilio pricing: Custom quote.
For comparison: the median starting price in Productivity is $9.99/month, measured across 371 tools we track. See the full SaaS Pricing Index →
Standard
For teams establishing structured maintenance workflows. Includes Work Order Management, Preventive Maintenance Scheduling, Mobile Access, Reports & Dashboards, Core Asset Configuration. Price: custom quote.
Essential (Popular)
For operations teams managing assets, inventory, and procurement. Includes everything in Standard, plus Inspections & Compliance, Inventory & Spare Parts, Procurement Workflows, Tenant Portals, Integration Support. Price: custom quote.
Enterprise
For multi-site portfolios with complex vendor ecosystems. Includes everything in Essential, plus Vendor Management & RFQs, Compliance & Audit Controls, SSO & Enterprise Security, Dedicated Success Owner, Sandbox. Price: custom quote.
No free trial or free plan is mentioned; contact Facilio for a tailored pricing proposal.
Frequently asked questions
How much does Facilio cost?
Facilio does not publish upfront pricing. You request a custom quote based on your portfolio size, users, and deployment scope. They offer three tiers: Standard, Essential, and Enterprise.
Does Facilio have a free trial or free plan?
No free trial or free plan is mentioned on their site. They offer a demo and a custom pricing proposal.
What is Facilio used for?
Facilio is an AI-powered CMMS and connected facilities management platform. It helps manage maintenance, work orders, inspections, vendors, and compliance across multiple sites, with AI agents automating repetitive tasks.
Who is Facilio best for?
It's best for enterprise facility management teams, especially those with multi-site or global portfolios. It's less suitable for small businesses or single-location operations.
What are the top alternatives to Facilio?
Alternatives include UpKeep, Fiix, MaintainX, and Hippo CMMS, which offer similar CMMS features but may lack Facilio's AI-agent suite.
What are Facilio's main limitations?
The main limitation is the lack of transparent pricing—you must request a quote. Also, it's enterprise-focused, so it may be overkill for smaller teams.
