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About GuestPoint
What is GuestPoint?
GuestPoint is a cloud-based property management system (PMS) designed specifically for accommodation providers in Australia. It integrates channel management, trust accounting, booking engine, and payment software into one platform, helping properties streamline operations, increase direct bookings, and improve guest experiences.
Problem it solves
Managing accommodation involves juggling reservations, distribution, accounting, and payments. GuestPoint reduces administrative workload by centralizing these tasks, allowing managers to focus on guests rather than back-office chores.
Who it is for
Built for hotels, motels, B&Bs, apartments, and caravan parks across Australia. It suits properties of all sizes, from small independents to larger chains. Not ideal for businesses outside Australia or those needing only a basic channel manager.
Real use cases
Hotels use GuestPoint to sync availability across OTAs via the channel manager, motels simplify night audits with trust accounting, and B&B owners use the booking engine to take commission-free direct reservations. GuestPoint Pay processes payments securely, reducing cancellations.
Key features
- Property Management System (PMS) — Simple, powerful, and easy-to-use interface for daily operations.
- Channel Manager — Increase visibility and maximize bookings across multiple OTAs with real-time sync.
- TrustPoint Owner Accounting — Next-generation trust accounting that simplifies compliance and reconciliation.
- Booking Engine — Commission-free direct booking software to drive more revenue.
- Payment Software — Streamline payments, improve efficiency, and reduce cancellations.
- All-in-one integration — Seamlessly connect PMS, channel manager, trust accounting, and payments.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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GuestPoint Pricing
GuestPoint pricing: Custom pricing (free demo available). Billing model: Free.
For comparison: the median starting price in Productivity is $9.99/month, measured across 371 tools we track. See the full SaaS Pricing Index →
Free 1-hour demo
Get a personalized walkthrough of GuestPoint to see if it fits your property. No cost or commitment.
Custom plans
GuestPoint offers tailored pricing based on property size and needs. Contact sales for a quote.
Frequently asked questions
Is GuestPoint free to use?
GuestPoint offers a free 1-hour personalized demo, but there is no free plan. After the demo, you can choose a paid plan tailored to your property.
How much does GuestPoint cost?
Pricing is customized per property. You need to contact GuestPoint's sales team for a quote. A free demo is available to help you decide.
Who is GuestPoint best for?
It is ideal for Australian hotels, motels, B&Bs, apartments, and caravan parks that need a comprehensive PMS, channel manager, trust accounting, and payment solution in one platform.
What are the top alternatives to GuestPoint?
Common alternatives include MotelKey, RMS Cloud, and Mews. Each has varying features and pricing, so compare based on your property needs.
Does GuestPoint integrate with booking channels like Booking.com?
Yes, GuestPoint includes a channel manager that integrates with multiple online travel agencies (OTAs), helping you manage availability and bookings across channels.
