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About HearLoc
What is HearLoc?
HearLoc is an add-on tool that turns recorded phone calls into verified, dispatch-ready addresses. It transcribes audio, detects every spoken address, and labels context like service, billing, old, new, pickup, or delivery. It validates addresses against Google Maps and Address Validation, so dispatchers can review and choose the correct destination before sending a technician.
What problem does it solve?
Service teams often lose time when customers give unclear or multiple addresses during calls. HearLoc handles messy, real conversations—including self-corrections, background noise, and multi-address mentions—so no location is missed. It reduces dispatch errors and improves first-visit success rates.
Who is it for?
HearLoc is built for field-service, delivery, moving, repair, and appointment-confirmation teams that rely on phone calls to capture service locations. It is not a replacement for dispatch software or a front desk; it works alongside your existing workflow to extract and verify addresses from recorded calls.
Real use cases
Upload a call recording from a phone, voicemail, CRM, or dispatcher workflow. HearLoc detects all addresses, redacts sensitive data like credit card numbers, and provides a review surface for compliance. It supports international address mentions and multiple addresses per call, making it suitable for global teams.
Key features
- Address extraction — Automatically transcribes and detects all spoken addresses from call recordings.
- Context labeling — Distinguishes service, billing, old, new, pickup, and delivery addresses.
- Validation with Google Maps — Normalizes and verifies addresses against mapping data for accuracy.
- Multi-address support — Handles calls that mention several locations without forcing one answer.
- Consent workflow — Requires recording-consent confirmation before processing, ensuring compliance.
- Sensitive data redaction — Redacts card, SSN, and email patterns before storing payloads.
- Manual review surface — Allows dispatchers to review and choose the final address before dispatch.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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HearLoc Pricing
HearLoc pricing: from $49/mo.
Starter – $49/month
For a small team validating a low volume of recordings. Includes core extraction, validation, and review workflow.
Start with a free trial — no credit card required.
Frequently asked questions
How much does HearLoc cost?
HearLoc pricing starts at $49 per month for the Starter plan, designed for small teams. A free trial is available.
Does HearLoc offer a free trial?
Yes, you can start a free trial on the HearLoc website to test the address extraction and review workflow.
Who is HearLoc best for?
HearLoc is ideal for field-service, delivery, moving, repair, and appointment-confirmation teams that need to turn recorded calls into verified addresses for dispatch.
What are the top alternatives to HearLoc?
Alternatives include speech-to-text tools with address parsing, but HearLoc is specialized for extracting and validating addresses from call recordings. Other options include manual address entry or generic transcription APIs.
Can HearLoc handle multiple addresses in one call?
Yes, HearLoc is designed to detect and label multiple addresses in a single call, such as a service address and a billing address, and lets you review which one to use.
Is HearLoc a replacement for my dispatch software?
No, HearLoc is an add-on that works alongside your existing dispatch software or front desk. It focuses on extracting and verifying addresses from recorded calls, not on scheduling or routing.
