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About HearLoc
What is HearLoc?
HearLoc is an add-on tool that turns recorded phone calls into verified, dispatch-ready addresses. It transcribes audio, detects every spoken address, and labels context like service, billing, old, new, pickup, or delivery. It validates addresses against Google Maps and Address Validation, so dispatchers can review and choose the correct destination before sending a technician.
What problem does it solve?
Service teams often lose time when customers give unclear or multiple addresses during calls. HearLoc handles messy, real conversations—including self-corrections, background noise, and multi-address mentions—so no location is missed. It reduces dispatch errors and improves first-visit success rates.
Who is it for?
HearLoc is built for field-service, delivery, moving, repair, and appointment-confirmation teams that rely on phone calls to capture service locations. It is not a replacement for dispatch software or a front desk; it works alongside your existing workflow to extract and verify addresses from recorded calls.
Real use cases
Upload a call recording from a phone, voicemail, CRM, or dispatcher workflow. HearLoc detects all addresses, redacts sensitive data like credit card numbers, and provides a review surface for compliance. It supports international address mentions and multiple addresses per call, making it suitable for global teams.
Key features
- Address extraction — Automatically transcribes and detects all spoken addresses from call recordings.
- Context labeling — Distinguishes service, billing, old, new, pickup, and delivery addresses.
- Validation with Google Maps — Normalizes and verifies addresses against mapping data for accuracy.
- Multi-address support — Handles calls that mention several locations without forcing one answer.
- Consent workflow — Requires recording-consent confirmation before processing, ensuring compliance.
- Sensitive data redaction — Redacts card, SSN, and email patterns before storing payloads.
- Manual review surface — Allows dispatchers to review and choose the final address before dispatch.
SaaSpartout Score
Editorial score from our review methodology — not user ratings.
HearLoc Pricing
HearLoc pricing: from $49/mo.
For comparison: the median starting price in AI Voice is $10/month, measured across 54 tools we track. See the full SaaS Pricing Index →
Starter – $49/month
For a small team validating a low volume of recordings. Includes core extraction, validation, and review workflow.
Start with a free trial — no credit card required.
