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About JumpCloud
What is JumpCloud?
JumpCloud is a unified identity, access, and device management platform that enables IT teams to secure and manage users, devices, and applications from a single cloud-based console. It solves the problem of fragmented IT tools by providing a central control plane for identity and access, supporting both human and non-human (agentic) identities.
Who is it for?
JumpCloud is designed for IT administrators and security teams in small to mid-sized businesses and enterprises that need to manage remote or hybrid workforces. It is especially useful for organizations adopting a cloud-first approach, replacing traditional on-premises Active Directory. It is not ideal for organizations requiring an on-premises identity solution.
Key use cases
Common use cases include securing employee access to SSO apps and devices, implementing MFA and passwordless authentication, managing Mac/Windows/Linux devices, and enforcing Zero Trust conditional access policies. JumpCloud also helps IT teams automate user lifecycle management and gain visibility into SaaS usage.
Key features
- Device Management — Enroll and manage Mac, Windows, and Linux devices with MDM capabilities.
- SSO & MFA — Provide secure single sign-on to cloud and on-prem apps with multi-factor authentication.
- Identity Management — Centralize user identities and control access across devices and apps.
- Passwordless Authentication — JumpCloud Go offers passwordless login via biometrics or security keys.
- Cloud LDAP & RADIUS — Connect legacy and network devices to the cloud directory.
- Patch Management — Automate patching for OS and third-party software.
- Conditional Access / Zero Trust — Enforce context-aware access policies based on user, device, and risk.
SaaSpartout Score
7.6
/10
Editorial score from our review methodology — not user ratings.
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JumpCloud Pricing
JumpCloud pricing: from $9/user/mo (billed annually).
Device Management
$9/user/month billed annually, or $11 billed monthly. Includes device management & MDM for endpoints.
SSO
$11/user/month billed annually, or $13 billed monthly. Includes SSO, MFA, and password manager.
Device Identity Management
$13/user/month billed annually, or $15 billed monthly. Combines device management plus identity management & MFA for devices.
Platform Essentials
Custom pricing (Contact Sales). Identity and device management plus SSO and passwordless authentication; supports up to 300 users.
Platform & Platform Prime
Custom pricing (Contact Sales). Platform includes unified identity, device, and access management. Prime adds Zero Trust, AI & SaaS management, and premium support.
All plans include a 30-day free trial.
Frequently asked questions
How much does JumpCloud cost?
JumpCloud pricing starts at $9 per user per month when billed annually for the Device Management package. Other packages range up to $13/user/month for Device Identity Management, with custom pricing for platform plans.
Is JumpCloud free?
JumpCloud offers a 30-day free trial, but there is no permanent free plan.
What is JumpCloud used for?
JumpCloud is a cloud-based platform for managing user identities, enforcing access policies, and securing devices (Mac, Windows, Linux) with SSO, MFA, and MDM capabilities.
Is JumpCloud suitable for small businesses?
Yes, JumpCloud is designed for SMBs and enterprises. The 'Platform Essentials' package is tailored for organizations up to 300 users, while smaller teams can start with Device Management or SSO packages.
What are the top alternatives to JumpCloud?
Common alternatives include Microsoft Entra ID (Azure AD), Okta, and Google Identity Platform. These also offer identity and access management, but JumpCloud differentiates with device management and agentic IAM.
What is agentic IAM in JumpCloud?
Agentic IAM extends identity and access management to non-human identities like AI agents, allowing organizations to govern and secure agent access to infrastructure and data.
