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About Listener
What is Listener?
Listener is a Zoom-integrated tool that helps teams capture, highlight, and share key moments from video calls — such as customer discovery interviews, user testing sessions, sales calls, or feedback conversations. It solves the problem of long recordings being forgotten or ignored by turning them into short, searchable video clips.
Who is it for?
Listener is built for product managers, UX researchers, sales teams, and customer success professionals who conduct many Zoom calls and need to distill insights for their teams. It is not for general meeting recording or video editing — it requires a licensed Zoom account and focuses on live bookmarking and clip creation.
Real use cases
During a customer discovery call, a PM can bookmark a critical pain point in real time. After the call, they edit the highlight using the transcribed text, then share the clip on Slack or Notion. Teams can compile playlists from multiple meetings to present insights to stakeholders or investors.
Key features
- Live bookmarking — Mark important moments during a Zoom call to capture short video highlights instantly.
- Editable transcripts — Edit highlights by selecting transcribed text; time-stamped and searchable for easy reference.
- Playlists — Combine highlights from different meetings into a single playlist to tell a cohesive story.
- Team collaboration — Share video clips via Slack, Notion, email, or publicly shareable links.
- Unlimited editor accounts — Let team members host meetings, create highlights, and manage playlists without limits.
- Unlimited viewer accounts — Any organisation member can view highlights and playlists with view-only access.
- Video downloads — Download highlights for offline use or external distribution.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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Listener Pricing
Listener pricing: Free while in beta. Billing model: Free.
For comparison: the median starting price in Productivity is $9.99/month, measured across 371 tools we track. See the full SaaS Pricing Index →
Free (Beta)
$0/month — no credit card required. Includes unlimited editor accounts, unlimited viewer accounts, unlimited recorded meetings, unlimited projects, Zoom integration, real-time highlights, editable transcripts, playlists, team collaboration, publicly shareable links, video downloads, meeting access permissions, onboarding call, live chat, knowledge base, and email support.
Free while in beta; pricing may change after beta.
Frequently asked questions
Is Listener free?
Yes, Listener is currently free while in beta — no credit card required. All features are included at no cost during this period.
How much does Listener cost?
Listener is free while in beta. There is no set price after beta yet, but the current plan includes unlimited usage at $0/month.
Who is Listener best for?
It is best for product managers, UX researchers, sales teams, and customer success professionals who use Zoom and need to share customer insights with their teams.
Does Listener work without Zoom?
No, Listener works only with licensed Zoom accounts. You need an active Zoom license to host and record meetings.
What are alternatives to Listener?
Alternatives include tools like Otter.ai, Fireflies.ai, Grain, and Fathom — though Listener focuses on live bookmarking and playlist creation from Zoom calls.
What is the key limitation of Listener?
It requires a licensed Zoom account and is currently only available as a beta product, so pricing and feature set may change.
