CloudTalk ◆
Cloud-based call center software with AI coaching, power dialing, and real-time analytics for sales and support teams.
from $30/user/mo
About LoopUp
What does LoopUp do?
LoopUp is a global telecoms provider that consolidates Microsoft Teams telephony across multiple countries. It replaces a patchwork of regional telecom vendors with one contract, one pricing schedule, and one management portal. This simplifies how multinational organizations buy, manage, and support Teams Phone Calling.
What problem does it solve?
Managing Teams telephony across different countries often means dealing with multiple contracts, tariffs, and vendors. LoopUp solves this fragmentation by offering a single global agreement, transparent pricing, and a unified portal (LoopUp One) for managing all phone numbers and users. It also provides a premium voice network backed by 20 tier-1 carriers and 24/7 multilingual support.
Who is it for?
LoopUp is designed for multinational enterprises, IT managers, and global telecoms teams that need to simplify and consolidate their Teams telephony infrastructure. It is most valuable for organizations with operations in multiple countries that want to reduce vendor complexity and gain centralized visibility. It is not designed for individual users or small businesses needing basic meeting tools, though LoopUp does offer a separate remote meetings product with a free plan.
Real use cases
IT teams can use LoopUp to manage all global phone numbers in one place within the LoopUp One portal. Procurement teams benefit from a single security review, one set of negotiations, and one renewals process. The service supports Microsoft Operator Connect and Direct Routing, and also offers Bring your own Carrier (BYoC) for added flexibility.
Key features
- One Global Contract — One agreement, one security review, one set of negotiations, and one renewals process.
- One Global Pricing Schedule — Consistent and transparent pricing worldwide with consolidated purchasing power.
- One Global Management Portal — Manage all telephony numbers and users in LoopUp One, with role-based access.
- Premium Voice Network — Leverages the resiliency and routing of 20 tier-1 carriers for high-quality calls.
- 24/7 Multilingual Support — Streamlined global support and network performance monitoring.
- Microsoft Solutions Partner — Certified partner with Advanced Specialization in Calling for Microsoft Teams, plus Operator Connect certification.
- Broad Country Coverage — Top-ranked provider across Microsoft's Operator Connect and Direct Routing programs.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
LoopUp Pricing
LoopUp pricing: from £15/mo.
Free Plan
£0 — completely free. Available in US, UK, France, Germany, Spain, Sweden, Ireland & Netherlands. Includes unlimited meetings and duration, up to 10 participants per meeting, dial-out to domestic phones, screensharing, video, call recording, host controls, active speaker view, Outlook add-in, mobile apps, and web/email/phone support.
Business Plan
£15 per month — ideal for small businesses. Available in US, UK, France, Germany, Spain, Sweden, Ireland & Netherlands. Adds domestic dial-in numbers, international dial-in/out access (with Pay As You Go charges), and up to 20 participants per meeting.
All plans include a free tier for trying out the service before committing.
Frequently asked questions
How much does LoopUp cost?
LoopUp's remote meetings Business Plan costs £15 per month per user. There is also a free plan at £0 with limited features. Pricing for LoopUp's Teams telephony consolidation service is available on request.
Is there a free LoopUp plan?
Yes, LoopUp offers a free plan at £0 that includes unlimited meetings and duration, hosting up to 10 participants, screensharing, video, and call recording.
What is LoopUp used for?
LoopUp is used to consolidate multinational Microsoft Teams telephony globally, replacing fragmented regional telecoms vendors with one contract, one pricing schedule, and one management portal.
What are the best LoopUp alternatives?
Top alternatives include other Microsoft Operator Connect and Direct Routing providers such as IntelePeer, AudioCodes, and Telstra, as well as integrated UC platforms like RingCentral and 8x8.
Is LoopUp suitable for small businesses?
LoopUp's remote meetings Business Plan is ideal for small businesses at £15/month. However, the main Teams telephony consolidation service is designed for multinational enterprises.
What is a key limitation of LoopUp?
The Free Plan only allows up to 10 participants per meeting and restricts joining to domestic phone dial-out only. For larger meetings of up to 150 participants, you must upgrade to the Enterprise Plan.
