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About Samaritan
What is Samaritan?
Samaritan is a volunteer management software (VMS) that helps organizations of all sizes—from small to large—streamline their volunteer programs. It replaces paper-based tracking with a digital platform that automates scheduling, communication, and reporting, so you can focus on growing volunteer impact.
Who is it for?
Samaritan is built for volunteer managers in nonprofits, healthcare, education, and community organizations. It's especially valuable for programs that need to demonstrate security and compliance—Samaritan is SOC 2 Type 2 compliant, with end-to-end encryption and 99.99% uptime.
What problems does it solve?
Say goodbye to manual paperwork and fragmented spreadsheets. Samaritan centralizes all your volunteer data, tracks hours, and manages shifts, freeing up your time to build deeper connections with your volunteers. It also bridges the gap between your program and your IT department, handling all the tech and security requirements.
Real use cases
Volunteer coordinators at libraries, hospitals, and nonprofits use Samaritan to onboard volunteers, schedule shifts, and maintain compliance. One client, a metropolitan library system, reported increased volunteer numbers and quality after switching to Samaritan.
Not for you if you're a tiny grassroots group with zero budget—Samaritan is enterprise-class software with a focus on security and support, so it may be overkill for small informal volunteer efforts.
Key features
- Volunteer Management — Track applications, hours, and participation in one place.
- Shift Scheduling — Easily assign and manage shifts, reducing conflicts.
- Communication Tools — Send updates and reminders to volunteers automatically.
- Reporting & Analytics — Generate reports on volunteer impact and program performance.
- SOC 2 Compliance — Meet security and compliance requirements with confidence.
- End-to-End Encryption — Your data is protected from server to screen.
- 99.99% Uptime — Always available when you need it.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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Why are you looking at Volunteer Tracking tools today?
Samaritan Pricing
Samaritan pricing: Custom pricing (contact for quote).
Custom Enterprise Plan
Samaritan offers tailored pricing for small to large volunteer programs. Contact their sales team for a quote based on your organization's size and needs. No free trial is mentioned on their site, but they encourage you to "Talk to Us" to get started.
Frequently asked questions
How much does Samaritan cost?
Samaritan's pricing is not publicly listed. They offer custom quotes based on the size of your program. Contact their sales team for a tailored price.
Is Samaritan free to use?
No, Samaritan does not offer a free plan. It is a paid enterprise software with custom pricing.
What is Samaritan used for?
Samaritan is used for volunteer management, including tracking hours, scheduling shifts, and communicating with volunteers. It helps organizations streamline their volunteer programs and ensure compliance.
Who is Samaritan best for?
Samaritan is best for small to large volunteer services programs in organizations like nonprofits, libraries, and healthcare facilities that need a secure, compliant, and scalable VMS.
What are the top alternatives to Samaritan?
Common alternatives to Samaritan include Volgistics, Better Impact, and Timecounts. Each has different pricing and features, so it's important to compare based on your specific needs.
Is Samaritan SOC 2 compliant?
Yes, Samaritan has passed SOC 2 Type 2 audit and is committed to strong security practices, including end-to-end encryption and high uptime.
