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About Textspeed
What is Textspeed?
Textspeed is a unified CPaaS (Communications Platform as a Service) that lets enterprises send and automate messages across SMS, WhatsApp, RCS, Voice, and Email from a single dashboard. It solves the problem of managing multiple messaging channels separately, reducing complexity and improving message deliverability.
Who is it for?
Textspeed is designed for Indian enterprises and growing businesses that need reliable, scalable customer communication — from OTPs and transactional alerts to promotional campaigns and WhatsApp chatbots. It's not ideal for small local shops needing only one channel, as its power lies in multi-channel routing and automation.
Real use cases
Typical uses include OTP authentication, order confirmations, shipping alerts, WhatsApp broadcast campaigns, RCS marketing, voice broadcasting for reminders, and AI voice agents for customer support. With Smart Fallback Routing, if a WhatsApp message fails, it automatically resends via SMS, RCS, or voice call to ensure delivery.
Key features
- Smart Fallback Routing — If a message fails on one channel, it auto-switches to SMS, RCS, or Voice, so you never miss a customer.
- Unified Dashboard — Manage WhatsApp, SMS, RCS, Voice, and Email from one login with one API and one set of reports.
- WhatsApp Business API — Official API with approved templates, chatbot automation, and green-tick assistance (on Growth plan).
- Bulk SMS — Run compliant promotional and transactional campaigns at scale, with DLT support for regulatory compliance.
- RCS Messaging — Branded interactive messages with templates and buttons, plus smart fallback to SMS if RCS fails.
- Voice Broadcasting & IVR — Deliver OTPs or broadcasts by call, with IVR menus that route customers instantly.
- Email Marketing — Design, send, and measure email campaigns alongside your other channels.
SaaSpartout Score
7.5
/10
Editorial score from our review methodology — not user ratings.
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Textspeed Pricing
Textspeed pricing: From ₹1,999/mo platform fee + per-message charges.
Starter — ₹1,999/month platform fee
For small businesses starting on WhatsApp. Includes official WhatsApp Business API number, approved message templates, team inbox (up to 3 agents), basic broadcast campaigns, delivery & read reports, email support. Marketing conversation ₹0.95 approx per conversation; Utility/Service ₹0.14−0.15 approx per conversation.
Growth — ₹2,999/month platform fee
Most popular for growing brands. Everything in Starter, plus WhatsApp chatbot & automation flows, unlimited templates + green-tick assistance, team inbox (up to 10 agents), CRM & API integrations, campaign analytics dashboard, priority support + account manager. Marketing conversation ₹0.90 approx per conversation; Utility/Service ₹0.13−0.14 approx per conversation.
Enterprise — Custom volume-based pricing
For high-volume & regulated businesses. Everything in Growth, plus volume-based conversation pricing, unlimited agents & departments, AI chatbot with business training, dedicated infrastructure & SLA, compliance & security review, 24/7 dedicated support. Platform fee custom negotiated.
All prices shown are indicative demo/reference figures. Final quote depends on monthly volume, service type, message category, operator route, setup, integrations & compliance. Contact sales for an accurate quote.
Frequently asked questions
How much does Textspeed cost?
Textspeed's platform fee starts at ₹1,999/month for the Starter plan, with per-message costs for WhatsApp (₹0.90–₹0.95 per conversation), SMS, RCS, Voice, and Email. Enterprise pricing is custom-quoted based on volume and requirements.
Is Textspeed free to use?
No, Textspeed does not offer a free plan. However, you can book a demo or request a custom quote to explore the platform. There's no mention of a free trial in the scraped context.
What is Textspeed used for?
Textspeed is a CPaaS platform for sending and automating SMS, WhatsApp, RCS, Voice, and Email. It's used for OTP authentication, transactional alerts, promotional campaigns, WhatsApp chatbots, voice broadcasting, and multi-channel fallback routing.
What are the best alternatives to Textspeed?
Common alternatives include Twilio, MessageBird, Vonage, and Gupshup. Textspeed differentiates with its India-focused features like DLT support and Smart Fallback Routing across multiple channels.
Is Textspeed good for small businesses?
Textspeed offers a Starter plan designed for small businesses starting on WhatsApp, with up to 3 agents and basic broadcast campaigns. However, if you only need simple SMS, simpler tools might be more cost-effective.
Does Textspeed support WhatsApp Business API?
Yes, Textspeed provides official WhatsApp Business API integration with approved templates, chatbot automation, and green-tick assistance (on Growth plan). It supports both one-way broadcasts and two-way conversations.
