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About Userbrain
What is Userbrain?
Userbrain is an unmoderated user testing platform that lets you watch real people use your website, app, or prototype and hear their thoughts out loud. It solves the problem of slow, expensive, or biased usability research by delivering video recordings and AI-highlighted insights within 24 hours – no scheduling or facilitator needed.
Who is Userbrain for?
Userbrain is built for UX designers, product managers, researchers, founders, and agencies who need quick, reliable feedback on digital products. It is not designed for moderated interviews or in-person lab testing – it excels at unmoderated, remote testing with a large panel of 170k+ qualified participants.
Real use cases
Test live websites, password-protected staging sites, competitor sites, Figma or Adobe XD prototypes, and mobile apps on Android/iOS. Use cases include validating a new feature flow, identifying checkout friction, or iterating on a prototype multiple times in a single day.
How it works
Set up a test in minutes (or let AI do it), choose participants from the panel or invite your own, and receive video recordings with automated transcripts, AI-powered analysis, and shareable clips. Most tests are completed within 24 hours.
Key features
- Unmoderated user testing — Get real people to test your product on their own time, no facilitator required.
- AI-powered insights — AI automatically highlights key themes and patterns from test recordings.
- 170k+ qualified panel — Target participants by demographics, habits, or experiences.
- Quick turnaround — Over 97% of tests are completed within 24 hours.
- Test anything — Works with websites, prototypes (Figma, Adobe XD, etc.), and mobile apps.
- Automated reports & clips — Get ready-to-share reports and short video clips of key moments.
- Invite your own users — Test with your customer base by sending a link.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
Userbrain Pricing
Userbrain pricing: Free plan + from $49/mo (billed yearly). Billing model: Freemium.
Free – $0/mo
Up to 5 tests/month with your own users, 3 test setups, 1 seat, transcripts, AI analysis, and automated reports. Panel tester sessions cost $45 per tester per session.
Pro – $49/mo (billed yearly at $588)
100 tests/month with your own users, unlimited test setups, 15 seats, unlimited transcripts, AI analysis, automated reports, custom contracts. Panel tester sessions cost $45 per tester per session. Start a 14-day free trial.
Enterprise – Contact sales
Up to unlimited tests with your own users, unlimited test setups, unlimited seats, unlimited transcripts, AI analysis, automated reports, custom tester packages, custom contracts & billing. Panel tester sessions available at custom rates.
Frequently asked questions
How much does Userbrain cost?
Userbrain offers a Free plan at $0/mo and a Pro plan at $49/mo billed yearly ($588/year). Panel tester sessions cost $45 per tester per session on any plan. A 14-day free trial is available for Pro. Enterprise pricing is custom.
Is Userbrain free?
Yes, Userbrain has a Free plan that includes up to 5 tests/month with your own users, 3 test setups, and 1 seat. Panel tester sessions are $45 each.
Who is Userbrain best for?
Userbrain is best for UX designers, product managers, researchers, founders, and agencies who need fast, unmoderated user testing with real participants and AI-powered insights.
How does Userbrain work?
You set up a test with tasks and targeting (or let AI do it), choose participants from the panel or invite your own, and receive video recordings with transcripts, AI analysis, and highlights — usually within 24 hours.
What are the best Userbrain alternatives?
Popular alternatives include UserTesting, Lookback, Maze, and Hotjar. Userbrain is notably fast (over 97% of tests complete in 24 hours) and focuses exclusively on unmoderated testing.
What is the main limitation of Userbrain?
Userbrain does not offer moderated testing or live interviews. It is designed for unmoderated, remote sessions only — no facilitator or real-time observation.
