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About BestNotes
What is BestNotes?
BestNotes is a specialized EHR (Electronic Health Record) and EMR (Electronic Medical Record) software designed for therapy, behavioral health, and addiction treatment providers. It consolidates documentation, billing, medication management, and communication into one platform, helping practices deliver efficient, patient-centered care.
Who is it for?
BestNotes serves solo practitioners, group practices, and enterprise behavioral health organizations. It's particularly suited for addiction treatment centers, mental health clinics, and therapy practices that need compliant documentation and streamlined workflows. If you're looking for a general-purpose EHR with broad medical specialties, BestNotes may not be the best fit.
Key Use Cases
Clinicians use BestNotes to auto-populate client data across documents, track medications with eMAR, manage referrals with CRM features, and communicate securely with staff. The platform also integrates with AI partners for ambient listening and dictation, plus offers add-ons like DSM-5-TR AI chart audit and RCM billing.
Why choose BestNotes?
BestNotes stands out for transparent, per-user pricing with no hidden costs, a month-to-month contract, and unlimited training and support. It also natively integrates with ASAM criteria for substance use treatment, a key feature for compliance in addiction care.
Key features
- Intelligence CRM — Track leads, referral sources, and follow-ups to improve client intake and conversion.
- Medication Management (eMAR) — Group clients for med-pass times, track inventory, and capture signatures for compliance.
- Administrative Support — Online intake applications, pre-screening auto-population, and insurance capture before admission.
- AutoNotes™ — Point-and-click documentation that autofills client data to reduce double entry.
- Secure Collaboration — HIPAA-compliant messaging with audit trails and integration into client records.
- AI Integrations — Ambient listening, dictation, chart query, and auditing tools via AI partners.
- ASAM Criteria Integration — Natively integrated, ASAM-approved criteria for addiction treatment assessments.
SaaSpartout Score
Editorial score from our review methodology — not user ratings.
BestNotes Pricing
BestNotes pricing: from $59/user/mo.
For comparison: the median starting price in Analytics & Data is $39/month, measured across 274 tools we track. See the full SaaS Pricing Index →
1-10 Users
$59 per user per month. Includes unlimited data, month-to-month contract, unlimited training and support.
11-100 Additional Users
$25 per user per month for users beyond the first 10. First 10 users remain at $59 each per month.
101+ Additional Users
$13 per user per month for users beyond the first 100. First 10 users remain at $59 each per month.
One-time $100 setup fee. Sales tax may apply. Contact for free demo—no free plan mentioned.
