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About Closeby
What is Closeby?
Closeby is a store and dealer locator tool designed for online brands that sell through physical retail locations. It helps businesses captivate website visitors with a powerful, customizable map that shows nearby stores or dealers — turning online interest into in-person visits.
Who is it for?
Closeby is ideal for e-commerce brands, retailers, and franchisors with physical store locations who want to bridge their online presence with offline foot traffic. It is not designed for enterprise multi-location chains needing complex inventory or real-time data syncing, nor for pure online-only businesses without physical outlets.
Key capabilities
With Closeby, you can add a locator to your website by copying and pasting a snippet. It supports search and sort by distance, custom theming (colors, fonts, style), automatic direction links, and location-specific details. It integrates with Google Analytics for tracking map usage and can sync location data via Google Sheets.
Key features
- Embeddable Map — Add a beautiful, branded locator to any website with a simple copy-and-paste snippet.
- Custom Theming — Match your brand’s colors, fonts, and style for a seamless look.
- Search & Sort by Distance — Let customers search by city name; locations are automatically sorted by proximity.
- Location Details — Provide in-depth info per location, including directions, hours, and contact details.
- Integrate Delivery Apps — Link to delivery services or other third-party tools directly from the map.
- Automatic Direction Links — One-tap directions make it easy for customers to get to your store.
- Google Analytics Tracking — Monitor searches, viewed locations, and overall map usage to understand visitor behavior.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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Closeby Pricing
Closeby pricing: from $9.99/mo.
For comparison: the median starting price in E-commerce is $39/month, measured across 131 tools we track. See the full SaaS Pricing Index →
Free
Up to 5 locations — $0/month. Includes all core features: custom theming, distance search, location details, direction links, Google Analytics tracking, and Google Sheets sync. A Mapbox access token is required to activate the map.
Starter
Up to 100 locations — $9.99/month. Includes everything in the Free plan, with a higher location limit.
Growth
Up to 10,000 locations — $19.99/month. Includes everything in the Starter plan, with a high capacity for large store networks.
No long-term contracts; all plans are month-to-month. A Mapbox access token (available via Mapbox free tier) is required to use the map.
Frequently asked questions
Is Closeby free?
Yes, Closeby offers a free plan for up to 5 locations. It includes all core features, though a Mapbox access token is required to activate the map.
How much does Closeby cost?
Closeby has three plans: Free for up to 5 locations, $9.99/month for up to 100 locations, and $19.99/month for up to 10,000 locations.
What does Closeby do?
Closeby is a store and dealer locator for websites. It lets you add a customizable map so customers can find nearby stores, search by city, get directions, and see location details.
Who is Closeby best for?
Closeby is best for online brands, e-commerce retailers, and franchisors with physical store locations that want to drive foot traffic from their website. It works for small to mid-sized chains.
What are the top alternatives to Closeby?
Popular alternatives include Store Locator Plus, Storepoint, and Google Maps Platform's store locator features, though Closeby focuses on branding and simplicity for smaller location counts.
What is the main limitation of Closeby?
Closeby requires a Mapbox access token to function, which adds an extra setup step. It is also not built for enterprise-level features like real-time inventory or multi-language support.
