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About DunnAI
What does DunnAI do?
DunnAI is a Stripe app that automatically recovers failed subscription payments. When a customer's card is declined, DunnAI analyzes the reason for the failure and sends personalized, human-like messages to the customer at the optimal moment, encouraging them to update their payment method or resolve the issue. It's designed to reduce the 5–9% of monthly recurring revenue (MRR) that SaaS businesses lose to involuntary churn.
Who is DunnAI for?
DunnAI is built for SaaS companies, subscription-based businesses, and online merchants using Stripe for billing. It's especially valuable for teams without a dedicated revenue operations or customer success person—those who need a set-and-forget solution to recover lost revenue. It's not for businesses that handle payments outside Stripe or those that prefer a fully manual recovery process.
Real use cases
An e-commerce subscription box service uses DunnAI to automatically email customers whose cards have expired, resulting in a significant drop in involuntary churn. A B2B SaaS company uses DunnAI to handle 'bank blocked' charge failures, sending a personalized message that guides customers to contact their bank or use a different card, recovering thousands in annual recurring revenue.
DunnAI integrates directly with Stripe in about five minutes, with no code required. It's free to try until it recovers $49 for your business, then costs a flat $49 per month.
Key features
- Automatic recovery — DunnAI detects failed payments and sends personalized messages to customers without any manual work.
- 9 recovery personas — Nine distinct communication styles (Maya, Leo, Nora, etc.) that rotate to maximize customer response and recovery.
- Decline-code intelligence — Understands why each payment failed (expired card, insufficient funds, bank block) and tailors the message accordingly.
- Optimized timing — Messages are sent at the exact moment when a customer is most likely to take action, enhancing Stripe's retry logic.
- 5-minute setup — Connect your Stripe account in minutes; no engineers or coding required.
- Official Stripe app — Available on the Stripe App Marketplace, ensuring secure integration.
◆ AI advisor — 30 seconds, no signup
Why are you looking at Finance & Accounting tools today?
DunnAI Pricing
DunnAI pricing: from $49/mo.
Standard Plan
Flat $49 per month after a free trial period. The free trial lasts until DunnAI recovers $49 for your business. No credit card required to start. Includes all features: automatic recovery, 9 personas, decline-code intelligence, and priority support.
Free trial note: If you connect Stripe, you get a free diagnostic report showing exactly how much you're losing to failed payments.
Frequently asked questions
How much does DunnAI cost?
DunnAI costs a flat $49 per month. It's free until it recovers $49 for your business, then the subscription kicks in. There's no per-customer or per-recovery fee.
Is DunnAI really free?
Yes, DunnAI is free to use until it recovers $49 for your business. You can connect your Stripe account and get a free diagnostic report without providing a credit card.
Who is DunnAI best for?
DunnAI is best for SaaS companies and subscription businesses using Stripe that want to recover failed payments automatically without hiring engineers or manual intervention. It's ideal for growth-stage teams focused on reducing churn.
What are top alternatives to DunnAI?
Alternatives include Chargebee, Recurly, and Baremetrics, but DunnAI focuses exclusively on payment recovery with AI-driven communication. Unlike general subscription management tools, DunnAI specifically targets involuntary churn from failed payments.
Does DunnAI work with Stripe only?
Yes, DunnAI is designed specifically for Stripe. It integrates via the Stripe App Marketplace and requires a Stripe account to function.
What is the main limitation of DunnAI?
The main limitation is that it only works with Stripe and only addresses failed payments due to communication issues. If a payment fails due to fraud checks or other technical errors beyond communication, DunnAI may not recover all lost revenue.
