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About Knowhow
What is Knowhow?
Knowhow is a company memory platform that turns your team's conversations, decisions, and judgment calls into a searchable knowledge graph. It answers from what your company knows, cites sources, and brings in the right person when it doesn't know.
Who is it for?
Knowhow is for teams in operations, support, and customer-facing roles that waste hours re-answering the same questions. It's not for teams that rely only on static wikis, or that don't have recurring knowledge sharing.
Real use cases
Onboard new hires in days, not weeks—they find the real version of how work happens. Cut repeat questions to experts, surface past solutions like refund exceptions, and keep institutional knowledge when people leave. Knowhow even prepares you for audits by pulling checklists and evidence from past conversations.
Key features
- Ask anything — Get answers from your company's knowledge, with cited sources you can trust.
- Smart hand-off — When Knowhow doesn't know, it recommends the person who does, not a whole channel ping.
- Knowledge graph — Upload documents and internal resources; Knowhow weaves them into your collective memory.
- Attributed answers — Every answer is tied to the original author, so it's correctable and reliable.
- Insights dashboards — Admins see usage trends; team members see their personal impact.
- Self-guided setup — Start quickly with streamlined onboarding and training guides.
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
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Knowhow Pricing
Knowhow pricing: from $35/member/mo.
Core — $35 per member / month
Includes streamlined self-guided setup, upload documents and internal resources into your knowledge graph, insights dashboard for administrators, personal impact dashboards for team members, training guides and how-to documentation, email support.
Custom — Scoped to your organization
Custom-built integrations to pre-load internal resources (wiki, shared drive content, etc.) into knowledge graph, custom reporting tools, white glove tailored training, zero data retention (ZDR) upon request, advanced support. Book a demo to discuss what works best for your team.
Frequently asked questions
How much does Knowhow cost?
Knowhow's Core plan starts at $35 per member per month. Custom enterprise plans are available with tailored features and support.
Is there a free trial or free plan for Knowhow?
The pricing page does not mention a free trial or free plan. You can book a demo to see how Knowhow works for your team.
What is Knowhow used for?
Knowhow is used to capture and reuse company knowledge from conversations, reducing repetitive questions, speeding up onboarding, and preserving expertise when employees leave.
Who is Knowhow best for?
Teams in operations, support, and customer-facing roles that frequently answer the same questions or rely on undocumented knowledge will benefit most. It's not ideal for teams with very static, well-documented processes.
What are the top alternatives to Knowhow?
Common alternatives include Tettra, Guru, and Slite, which also offer team knowledge management. However, Knowhow uniquely focuses on capturing knowledge from conversations rather than just documents.
Does Knowhow guarantee data security?
Knowhow offers zero data retention (ZDR) upon request in its Custom plan, but specific security certifications are not mentioned on the page.
