Shopify is a complete commerce platform to build, run, and scale an online store, from solo entrepreneurs to growing brands.
Free·from €25/mo
About Loox
What is Loox?
Loox is a Shopify app that helps e-commerce merchants collect and display photo and video reviews. It turns customer feedback into powerful social proof that builds trust and increases conversions.
What problem does Loox solve?
Loox solves the challenge of gathering compelling reviews. It optimizes review requests with smart timing and incentives, so you get more visual content that stands out. This helps reduce shopper hesitation and boosts sales.
Who is Loox for?
Loox is designed for Shopify merchants, from startups to established brands. It is best for stores that want to showcase visual social proof across their site, ads, and social channels. If you need referrals and AI-powered review tools, Loox is a strong fit.
Real use cases
Use Loox to collect video reviews for product pages, auto-translate reviews for international shoppers, or sync reviews to Google Shopping. Brands like BlendJet and Volant have used Loox to grow revenue significantly.
Key features
- Smart Review Requests — Automatically send timed review requests with incentives to maximize photo and video submissions.
- AI Review Tools — Automatically sort best reviews, highlight persuasive phrases, and translate reviews for global customers.
- Visual Widgets — Display reviews in beautifully designed widgets that match your brand.
- Referrals — Turn happy customers into brand ambassadors with built-in referral programs.
- Integrations — Works seamlessly with Shopify themes, page builders, and apps like Klaviyo and Omnisend.
- API and Webhooks — Build custom widgets, headless storefronts, and automate workflows with full programmatic access.
SaaSpartout Score
7.7
/10
Editorial score from our review methodology — not user ratings.
◆ AI advisor — 30 seconds, no signup
Why are you looking at E-commerce Marketing tools today?
Loox Pricing
Loox pricing: from $14/mo.
For comparison: the median starting price in E-commerce is $39/month, measured across 131 tools we track. See the full SaaS Pricing Index →
Beginner — from $14/mo
Includes review request emails, discount for photo reviews, and multilingual support. Free trial available.
Convert — from $49/mo
Everything in Beginner, plus smart visual sorting, review highlights, video reviews, Google Shopping, referrals, remove Loox branding, AI review stories, auto-translated reviews, and AI review replies.
Unlimited — from $299/mo
Everything in Convert, plus unlimited review requests, unlimited referrals, unlimited upsells, and priority support.
Frequently asked questions
How much does Loox cost?
Loox starts at $14 per month for the Beginner plan, with a free trial available. Higher-tier plans (Convert at $49/mo and Unlimited at $299/mo) offer more features.
Is there a free trial or free plan for Loox?
Yes, Loox offers a free trial on all plans. There is no permanent free plan, but you can start with a trial before committing.
What are the best Loox alternatives?
Compare Loox with other review apps like Judge.me, Yotpo, and Okendo. Alternatives may offer different pricing or feature sets, so choose based on your specific needs.
Who is Loox best for?
Loox is best for Shopify stores that want to collect photo and video reviews and use them as social proof to increase conversions. It is also great for brands that want referrals and AI-powered review management.
Does Loox work with Shopify?
Yes, Loox is built exclusively for Shopify and integrates seamlessly with Shopify themes, page builders, and other apps like Klaviyo and Omnisend.
What are the key limitations of Loox?
Loox is focused on visual reviews and may not offer as many advanced review features as some competitors. It also requires a Shopify store, so it is not suitable for other e-commerce platforms.
