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About mPulse
What is mPulse?
mPulse is a digital health engagement platform designed for health plans and healthcare organizations. It helps improve member engagement, close gaps in care, and drive better health outcomes through consumer-centric journeys and data-driven insights.
What problem does it solve?
Health plans struggle with low member engagement, rising outreach costs, and the pressure to improve HEDIS and CAHPS scores. mPulse replaces volume-based, calendar-driven campaigns with precision-targeted, timely outreach triggered by meaningful events in members' lives, improving efficiency and impact.
Who is it for?
mPulse is built for health plan executives, quality improvement teams, and member engagement leaders at health plans and Blues plans. It is ideal for organizations looking to optimize performance on Star Ratings, HEDIS, CAHPS, and HOS. It is not for small wellness apps or general consumer health tools.
Real use cases
mPulse supports HEDIS performance improvement through targeted care-gap closure, CAHPS analysis comparing year-over-year performance, and modern member portal experiences integrated into larger ecosystems. The Inflection Points module detects member journey shifts to trigger personalized outreach at the right moment.
Key features
- HEDIS Performance — Improve HEDIS scores through targeted member engagement and care gap closure.
- CAHPS Analysis — Compare your CAHPS performance year over year and against peers with a few clicks.
- Member Portals — Deliver a connected health experience for members and their support networks.
- Inflection Points — Identify meaningful shifts in member journeys to trigger timely, personalized outreach.
- Data-Driven Targeting — Use precision-driven, data-informed targeting to control outreach costs and optimize spend.
- Scalable Engagement — Deploy personalized engagement across large populations, improving CAHPS, HOS, and retention.
SaaSpartout Score
6.7
/10
Editorial score from our review methodology — not user ratings.
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mPulse Pricing
mPulse pricing: Contact for pricing.
Custom Pricing
mPulse does not publish standard pricing. Contact sales for a quote tailored to your health plan's size, modules, and engagement needs.
No free trial or freemium plan is mentioned.
Frequently asked questions
How much does mPulse cost?
mPulse does not list public pricing. Costs vary based on plan size, selected modules, and services. Contact mPulse for a custom quote.
Is mPulse free?
No, mPulse is a commercial product. No free plan or free trial is mentioned.
Who is mPulse best for?
mPulse is best for health plans and healthcare organizations aiming to improve HEDIS, CAHPS, and member engagement. It is particularly useful for quality improvement teams and plan executives.
What are the top alternatives to mPulse?
Alternatives include Welltok, Lirio, HealthEdge, and other member engagement platforms. Verify features and pricing on each vendor's site.
What is the key limitation of mPulse?
The main limitation is the lack of transparent pricing – you must contact sales for a quote. Also, its focus on health plans means it may not suit direct-to-consumer health apps.
