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About Norby AI
Norby AI is an AI agent that transforms your project's content—product descriptions, documentation, FAQs—into accurate, automated customer responses. It combines its own technology with ChatGPT to deliver human-like support and sales interactions via a website chat widget.
What problem does it solve?
Norby AI eliminates the need for manual customer support and sales follow-ups. Instead of hiring a large support team or building a custom chatbot from scratch, you paste your content into Norby, train it in minutes, and deploy a chatbot that handles inquiries, product recommendations, and even upsells—24/7.
Who is it for?
Norby AI is ideal for business owners, marketers, and operations teams who want to automate customer support and sales without coding. It works for any industry—e-commerce, SaaS, service providers—that receives repetitive questions. It is NOT for developers who need deep customization beyond appearance tweaks or for enterprises requiring on-premise deployment.
Real use cases
An online store trains Norby on product FAQs and uses product card widgets to suggest items during chats. A B2B software company trains it on API documentation and lets prospects ask technical questions without waiting for sales. A service provider automates booking inquiries by integrating Norby with their scheduling tool.
Key features
- No-Code Chatbot Builder — Paste your product or service content and train the AI in minutes.
- Multi-Platform Integration — Runs on your website and integrates with popular platforms.
- AI-Powered Responses — Uses its own engine plus ChatGPT for accurate, human-like replies.
- Interactive Widgets — Add product cards, forms, and buttons to enhance customer conversations.
- 17 Language Support — Serve customers in their native language for global reach.
- Customizable Appearance — Adjust the main color hex code to match your brand instantly.
- Scalable Conversations — Handles from a few chats to thousands without performance drops.
SaaSpartout Score
7.0
/10
Editorial score from our review methodology — not user ratings.
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Norby AI Pricing
Norby AI pricing: Free · from €9/mo. Billing model: Freemium.
For comparison: the median starting price in AI Other is $19/month, measured across 206 tools we track. See the full SaaS Pricing Index →
Free — €0/mo
- Unlimited domains
- Unlimited GPT requests
- Unlimited widgets
- Unlimited team seats
- 4,000 characters (1 automation) for chatbot training
- Community support
- Self-guided setup
- General release access
Basic — €9/mo
- Unlimited domains
- Unlimited GPT requests
- Unlimited widgets
- Unlimited team seats
- 12,000 characters (3 automations) for chatbot training
- Email support
- Self-guided setup
- Early access to updates
PRO — €50/mo
- Unlimited domains
- Unlimited GPT requests
- Unlimited widgets
- Unlimited team seats
- 60,000 characters (15 automations) for chatbot training
- Priority support (faster response)
- Onboarding call
- Priority access and direct input on new features
All plans use a pay-later automation model: €0.18 per automation per day, billed monthly. Start with the free plan—no credit card required.
Frequently asked questions
Is Norby AI free to use?
Yes. Norby AI offers a free plan at €0/mo with unlimited domains and 1 automation (4,000 characters). You can keep it forever.
How much does Norby AI cost?
Norby AI has three plans: Free (€0/mo), Basic (€9/mo with 3 automations), and PRO (€50/mo with 15 automations). Extra automations cost €0.18 per day each.
What can Norby AI automate?
Norby AI automates customer support and sales by training on your product or service content. It answers questions, suggests products using widgets, and can handle multi-language conversations (17 languages).
Who is Norby AI best for?
Norby AI is best for business owners, marketers, and operations teams who want a no-code AI chatbot to handle repetitive customer questions and sales tasks. It works for e-commerce, SaaS, and service industries.
What are the top alternatives to Norby AI?
Popular alternatives include Intercom, Tidio, and ManyChat (for chatbots) and Zendesk or Freshdesk (for support automation). Norby AI stands out for its simple no-code setup and pay-per-automation pricing.
What is the main limitation of Norby AI?
Norby AI focuses only on website chat—it does not offer native email or social media automation. Also, the free plan is limited to 4,000 characters for training, which suits simple FAQs but not extensive knowledge bases.
