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About ResDiary
What is ResDiary?
ResDiary is a cloud-based reservation and table management platform designed for hospitality venues like restaurants, bars, cafes, and hotels. It replaces paper diaries and basic booking tools with an all-in-one system that handles online reservations, table allocation, deposits, prepayments, and guest communication—all without charging commission on bookings made through your website, social media, or Google.
What problem does it solve?
Busy operators struggle with no-shows, double bookings, and fragmented tools. ResDiary centralizes booking management, automates reminders and deposits, and provides real-time analytics to optimize table turnover. Its 70+ integrations connect your booking data to POS, PMS, marketing, and CRM systems, saving time and reducing errors.
Who is it for?
ResDiary is built for growing hospitality businesses—from independent fine-dining restaurants to multi-venue hotel groups. It's ideal for operators who want to professionalize their booking process and increase direct, commission-free revenue. It may be overkill for very small cafés that only take walk-ins or for venues that don't need online booking.
Real use cases
A fine-dining restaurant uses ResDiary to manage credit card guarantees and reduce no-shows. a bar chain uses it to run promotions and gift voucher campaigns to boost repeat visits. A hotel integrates ResDiary with its PMS to manage restaurant bookings and guest dining experiences seamlessly.
Key features
- Zero-commission bookings — Accept reservations directly from your website, Google, and social media without paying per booking fees.
- Table management — Visual floor plan with smart rules to control customer flow and optimize table turns.
- Automated reminders, deposits & prepayments — Reduce no-shows and secure revenue automatically.
- 70+ integrations — Connect your POS, PMS, CRM, and marketing tools for a unified workflow.
- Comprehensive analytics — Dive into booking data to understand customer behavior and make informed decisions.
- Commission-free widget — Customizable booking widget that stands out and keeps diners on your site.
SaaSpartout Score
7.7
/10
Editorial score from our review methodology — not user ratings.
ResDiary Pricing
ResDiary pricing: from €10/mo (add-ons).
Base Plan (custom quote)
ResDiary's core platform is priced per venue with a low monthly fee and zero commission. Contact for a personalized quote. Includes commission-free bookings, customisable widget, table management, yield management, promotions, credit card guarantee & payment, customisable notifications, advance reporting, marketing software integration, 24/7 support, and unlimited users.
Add-Ons
Enhance your plan with optional modules:
- Order & Pay — €40/month (via Stripe) for online orders and pre-ordering.
- Gift Vouchers — €40/month to create, sell, and redeem vouchers.
- ResPhone — €40/month for automated phone bookings.
- Event Manager — €40/month for events and large party bookings.
- SMS — €10/month for promotions and reminders (carrier fees apply).
- Group Bookings — €10/month for multi-venue management.
- POS Integration — €10/month.
- PMS Integration — €10/month for hotels.
- CRM/Marketing — €10/month.
- Order & Pay + Events Manager Bundle — €60/month (save vs separate).
Free demo available; no free tier mentioned on the site.
Frequently asked questions
How much does ResDiary cost?
ResDiary pricing is not publicly listed. The base plan is a low monthly fee with zero commission, and you can add modules starting at €10/month (e.g., SMS) or €40/month (e.g., Order & Pay, Gift Vouchers). You need to contact ResDiary for a quote based on your venue's needs.
Is ResDiary free?
No, ResDiary is not free. It offers a paid subscription with a low monthly fee. However, there is no commission on bookings made through your website or social media. A free demo is available.
What is ResDiary used for?
ResDiary is a reservation and table management system for restaurants, bars, cafes, and hotels. It handles online bookings, table allocation, deposits, payments, reminders, and guest communication, integrating with POS and marketing tools.
Who is ResDiary best for?
ResDiary is best for growing hospitality businesses that want to streamline operations, reduce no-shows, and accept commission-free online bookings. It's suitable for fine dining restaurants, casual dining, bars, and hotels with multiple venues.
What are the top alternatives to ResDiary?
Common alternatives include OpenTable, SevenRooms, and Toast Reservations. These platforms offer similar booking and table management features, but pricing and commission models vary. ResDiary stands out for its zero-commission policy and 70+ integrations.
Does ResDiary charge commission on bookings?
No, ResDiary charges zero commission on bookings made through your website, social media, Google, and platforms like DesignMyNight. You pay a flat monthly fee for the software.
