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About Status.io
What is Status.io?
Status.io is a status page and incident communications platform that helps teams keep users informed during outages and planned maintenance. It provides real-time updates on system status, with features like incident management, status notifications, and customizable status pages.
What problem does it solve?
Status.io solves the problem of keeping customers and internal teams in the loop when services are down or under maintenance. It ensures your status page remains available even when your services are down, thanks to global redundant infrastructure, and automates notifications via email, SMS, webhooks, and more.
Who is it for?
Status.io is ideal for SaaS companies, IT teams, DevOps, and any organization that needs to communicate system status to its users. It's not for those looking for a simple uptime monitoring tool—it goes beyond that with incident management and subscriber notifications.
Use cases
Typical use cases include: SaaS companies posting uptime status and incident updates, IT teams coordinating maintenance windows, and customer support using status pages to reduce support tickets during incidents.
Key features
- Status Pages — Create a fully customizable status page that matches your brand, with real-time component statuses.
- Incident Management — Track outages and degraded services, automatically trigger notifications, and update component statuses.
- Planned Maintenance — Schedule maintenance in advance, send reminders to subscribers, and review past events on the history page.
- Status Notifications — Send unlimited status updates via email, SMS, webhooks, RSS, iCalendar, IRC, Microsoft Teams, Slack, Twitter/X, and more.
- Metrics — Display live charts using data from New Relic, Pingdom, or the custom Metric API.
- Private Status Pages — Restrict access with SSO (OIDC/SAML) and IP access control for enterprise security.
- Status Badges — Embed customizable badges on your website that reflect real-time status.
SaaSpartout Score
7.8
/10
Editorial score from our review methodology — not user ratings.
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Status.io Pricing
Status.io pricing: from $79/mo.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Basic — $79/month
500 subscribers, 5 team members, 5 metrics, 1 container, status automation, incident management, planned maintenance, status charts, status badge, basic notifications (email/webhook), component subscriptions, Twitter/X broadcast, RSS feed, external service monitoring, stats widget, location map, calendar feed, chatops (IRC/Teams/Slack), SMS (via Twilio/Vonage), custom email sending domain, TLS/SSL certificate, white-label branding, custom CSS/HTML/JS, custom TLS/SSL, custom web headers, team SSO, private mode (IDP/IP), audit trail, subscriber compliance tools, custom billing (annual only).
Standard — $149/month
2,000 subscribers, 20 team members, 20 metrics, 5 containers, includes all Basic features.
Plus — $349/month
5,000 subscribers, 50 team members, 50 metrics, 10 containers, includes all Standard features.
Free trial available. Annual billing gives a 5% discount.
Frequently asked questions
What is Status.io?
Status.io is a status page and incident communication platform that helps you keep users informed during outages and planned maintenance with real-time updates.
How much does Status.io cost?
Status.io plans start at $79/month (Basic), with Standard at $149/month and Plus at $349/month. Annual billing offers a 5% discount.
Is Status.io free?
There is no free plan, but you can start with a free trial. The lowest paid plan is $79/month.
Who is Status.io best for?
Status.io is best for SaaS companies, IT teams, and DevOps teams that need to communicate status to customers and internal stakeholders. It's not ideal for purely monitoring-focused use cases without a need for subscriber notifications or incident management.
What are the top alternatives to Status.io?
Common alternatives include Statuspage (by Atlassian), Cachet, Instatus, and Better Uptime. You can compare features and pricing on SaaSpartout.
Can I customize the status page to match my brand?
Yes, Status.io allows full customization including colors, graphics, layout, and the ability to inject custom HTML, CSS, and JavaScript.
