About Userpilot
What is Userpilot?
Userpilot is a product growth platform that helps product and growth teams turn user signals into activation, adoption, retention, and revenue. It combines product analytics, user engagement, user feedback, and session replay in one tool.
What problem does it solve?
Userpilot closes the gap between user insights and in-app action. Instead of juggling multiple tools, teams can analyze behavior, create onboarding flows, collect feedback, and replay sessions in one place—saving time and increasing efficiency.
Who is it for?
It is ideal for small to enterprise B2B SaaS product teams looking to improve user onboarding, drive feature adoption, and reduce churn. It is not designed for non-technical teams needing a simple survey tool or those on a very tight budget (plans start at $299/mo).
Real use cases
Use it to guide new users to value with in-app tooltips and emails, drive feature discovery, deflect support tickets with self-serve support, spot upsell opportunities, and catch at-risk users before they churn. Companies report increases in feature usage, customer lifetime value, and retention.
Key features
- Product Analytics — Event autocapture, funnels, trends, and cohort reports to understand user behavior.
- User Engagement — Build no-code in-app onboarding flows, tooltips, banners, and spotlights across web and mobile.
- User Feedback — NPS and CSAT surveys with behavioral logic to capture sentiment.
- Session Replay — Replay user sessions to uncover the why behind drop-offs, with rage clicks and error signals.
- AI Intelligence — Predictive analytics, AI agent analytics, and MCP server to bring data into any AI tool.
- Segmentation & Tracking — Track users, accounts, and custom events for targeted engagement.
SaaSpartout Score
Editorial score from our review methodology — not user ratings.
Userpilot Pricing
Userpilot pricing: from $299/mo.
Starter — $299/mo
For small teams starting their product growth journey. Includes up to 2,000 Monthly Active Users (MAU), in-app user engagement, user segmentation & tracking, usage trend analysis, and NPS surveys.
Growth — From $849/mo
For growing teams accelerating product growth with advanced tools. Starts from 2,000 MAU (up to 100k). Everything in Starter, plus advanced product analytics, event autocapture, resource center & advanced in-app surveys, email engagement, and add-ons for session replays and mobile engagement.
Enterprise — Custom
Empowering large teams with custom growth solutions. Everything in Growth, plus premium integrations, bulk data export/import, data warehouse sync, custom roles & permissions, SAML SSO & activity logs, security audit & compliance, and custom contract & SLA. Includes 10k MAU.
All plans start with a free trial. Contact sales for a demo.