Webscale — E-commerce

What is Webscale?

Webscale is a commerce infrastructure and agentic AI platform that provides fully managed, secure, and elastic cloud hosting on AWS, along with AI agents that leverage first-party data to improve personalization and conversions. It is designed to help ecommerce retailers achieve fast performance, strong security, and scalability to handle traffic spikes without downtime.

Problem It Solves

Ecommerce brands often struggle with slow site speeds, security threats like fraud and bot attacks, and managing cloud infrastructure. Webscale addresses these by offering a fully managed solution with CDN, WAF, and predictive auto-scaling, so merchants can focus on growing their business while Webscale ensures reliability and performance.

Who It Is For

Webscale is best for mid-market to enterprise ecommerce brands running on open-source platforms like Adobe Commerce (Magento), Shopware, or WooCommerce. It is ideal for businesses that need multi-server environments, B2B support, or multi-region operations. It is not designed for small static websites or simple blogs that don't require high-performance ecommerce capabilities.

Real Use Cases

Retailers use Webscale to handle high-traffic events like flash sales or Black Friday, ensuring uptime and speed. B2B companies use it to manage complex catalogs and multi-storefront operations. Brands use its AI agents to enhance product discovery, create customer segments, and deliver personalized shopping experiences.

• CDN & Application Delivery — Enforce caching, WAF rules, and rate limiting to keep your store fast and secure.
• AWS Cloud Hosting — Fully managed, elastic infrastructure that scales with your traffic.
• Predictive Auto-scaling — Automatically adjust resources to handle traffic spikes without outages.
• Security (WAF, DDoS Protection, Bot Management) — Block fraud and bot abuse before checkout.
• 24/7 Support — Get round-the-clock assistance from commerce infrastructure experts.
• AI Shopping Assistant — Conversational storefront agents that help with discovery, Q&A, and support.
• Customer Data Platform — Capture behavioral signals to build clean first-party data segments.

Webscale pricing: from $499/mo.

Essentials - from $499/mo

Best for brands needing stable, high-performing commerce cloud for a single storefront. Includes single server environment, basic CDN, shared elastic data plane, predictive auto-scaling, self-healing load balancing, basic WAF, and 10 monitors.

Scale - from $1,199/mo

Best for mid-market brands with multiple storefronts, B2B channels, or complex commerce applications. Includes multi-server environment with scalable app cluster and data server, advanced CDN, shared elastic data plane, advanced WAF, up to 100 monitors, and 30-day traffic viewer.

Enterprise - Custom Pricing

Best for multi-brand, multi-region retailers with strict availability, compliance, and performance needs. Includes fully distributed multi-server environment, multi-zone or multi-region architecture, advanced CDN, dedicated elastic data plane, advanced WAF, and up to 200 monitors.

AI Agents (like AI Shopping Assistant, CDP, and Marketing Agent) are optional add-ons on top of any plan. All plans include CDN, Application Delivery, Performance and Security tools. No free trial mentioned; contact sales for demos.

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