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About Webtrends
What is Webtrends?
Webtrends is a customizable digital analytics platform that provides data on adoption, user engagement, and usage of Microsoft 365 and custom web applications. It helps organizations understand how their platforms are being used at a granular level, down to individual users, locations, and divisions.
Problem It Solves
Without detailed analytics, organizations struggle to measure the ROI of their digital workplaces and custom apps. Webtrends solves this by delivering user-specific adoption metrics and engagement data, enabling teams to develop strategies that improve platform usage and content effectiveness.
Who It Is For
Webtrends is ideal for enterprise IT, digital workplace teams, and analytics professionals in finance, healthcare, and high tech who need deep insights into SharePoint and web app usage. It is not suited for small businesses looking for lightweight, self-serve analytics without a sales engagement.
Real Use Cases
Use Webtrends to track adoption of a new intranet, measure engagement with specific content across divisions, or export usage data into Power BI for custom reporting. It also supports on-premises and SaaS deployments, giving flexibility to regulated industries.
Key features
- Customizable Dashboards — Build unlimited dashboards with trended views and drag-and-drop report widgets.
- Standard & Custom Reports — Use dozens of out-of-the-box reports or create unlimited custom reports designed for Microsoft 365.
- Data Flexibility — Export data to XML, Excel, Power BI, CSV, and PDF, or schedule regular exports.
- Measure Anything, Anywhere — Standard tracking for web apps and Microsoft 365, with flexible customizable tracking for your environment.
- On-Premises or SaaS — Deploy in your data center or use the cloud version to meet compliance needs.
SaaSpartout Score
6.9
/10
Editorial score from our review methodology — not user ratings.
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Webtrends Pricing
Webtrends pricing: Pricing on request.
Contact for Pricing
Webtrends does not publish fixed pricing. Contact their sales team for a personalized quote based on your deployment (SaaS or on-premises) and reporting needs.
Free Demo
Webtrends offers a free live demo where their team walks you through the solution and shows how it can help you reach your goals.
Frequently asked questions
How much does Webtrends cost?
Webtrends pricing is not publicly listed. You must contact their sales team for a quote, typically based on deployment mode and number of tracked users or events.
Does Webtrends have a free trial?
Webtrends does not advertise a free trial, but they offer a free demo where a specialist walks you through the platform.
What is Webtrends used for?
Webtrends is used for digital analytics, specifically measuring adoption, engagement, and usage of Microsoft 365 (including SharePoint) and custom web apps.
Who is Webtrends best for?
Webtrends is best for medium to large organizations, especially in finance, healthcare, and technology, that need deep usage analytics for internal platforms and custom applications.
What are the top alternatives to Webtrends?
Common alternatives include Google Analytics, Adobe Analytics, and Matomo. For SharePoint-specific analytics, tools like CardioLog and Hone (by Actual Experience) are also considered.
Does Webtrends work with SharePoint?
Yes, Webtrends has specific analytics designed for SharePoint, including reports tailored to Microsoft 365 usage and adoption.
