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About Ytel
What is Ytel?
Ytel is a contact center software designed for sales teams. It provides a sales dialer that integrates high-quality voice with lead-nurturing strategies to help your team spend less time dialing and more time closing deals.
Problem Solved
Ytel solves the problem of calls being flagged as 'Spam Likely,' which leads to wasted leads and lower answer rates. Its Trusted Calling feature identifies these mislabels and automatically removes them from your dialing rotation until fixed, helping you reach more customers.
Who is it for?
Ytel is best for high-growth sales teams and call centers that rely on outbound calling to convert leads. It's particularly useful for teams in industries like mortgage, insurance, or any B2B sales environment. It's not designed for small businesses with low call volumes or those needing a simple auto-dialer without advanced features.
Real Use Cases
Sales teams can use Ytel to increase live answer rates, reduce wait times with dynamic call strategies (instant, predictive, and inbound routing), and integrate with popular CRMs like Salesforce and Zoho for seamless lead management. It also supports multi-channel engagement (SMS, branded calls) for a complete outreach approach.
Key features
- Trusted Calling — Automatically detects and removes 'Spam Likely' labels, protecting your brand and boosting answer rates.
- High-Quality Voice — Crystal-clear calls with STIR/SHAKEN compliance and verified caller ID from one provider.
- Dynamic Call Strategies — Instantly call new leads, predictively call existing ones, and route inbound calls to reduce wait times.
- Integrations — Connect with Salesforce, Zapier, Zoho, and others via turn-key integrations or APIs (no extra fees for using Visual Designer or APIs).
- High Answer Rates — Benefit from spam mitigation, multi-channel engagement, and intelligent lead nurturing to achieve higher contact rates.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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Ytel Pricing
Ytel pricing: Custom pricing (contact sales).
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Custom Pricing
Ytel pricing is custom and based on per-user agent licenses plus a platform fee. Volume discounts are available for qualified opportunities. Contact Ytel for a detailed breakdown of license types and features.
Transactional Fees
Additional costs may apply for services like SMS or Branded Calls, depending on usage. Reach out to the sales team for accurate pricing.
Free 1-on-1 demo available, but no free plan mentioned.
Frequently asked questions
How much does Ytel cost?
Ytel doesn't list fixed prices. Pricing is custom, based on per-user agent licenses plus a platform fee. Volume discounts are available for qualified opportunities.
Does Ytel have a free trial?
Ytel doesn't mention a free trial, but they offer a free 1-on-1 demo with a sales rep to see how the system works.
What is Ytel used for?
Ytel is a contact center software for sales teams, featuring a sales dialer that boosts answer rates by mitigating 'Spam Likely' labels and integrating with CRMs.
Who is Ytel best for?
Ytel is best for high-growth sales teams and call centers that make many outbound calls and need to improve contact rates.
What are the top alternatives to Ytel?
Alternatives include Five9 and Convoso, which were mentioned in customer testimonials as competitors. Other options may include Aircall or RingCentral.
Does Ytel work with Salesforce?
Yes, Ytel integrates with Salesforce, Zapier, Zoho, and other popular applications. Integration fees are waived for Visual Designer and APIs.
