Shopify is a complete commerce platform to build, run, and scale an online store, from solo entrepreneurs to growing brands.
Free·from €25/mo
About Zipchat AI
What is Zipchat AI?
Zipchat AI is an agentic AI platform designed specifically for ecommerce stores. It deploys a coordinated team of AI agents that sell, support, and recover abandoned carts across channels like website chat, WhatsApp, Instagram DM, Messenger, and Email. The AI understands shopper intent, searches across your product data, and answers instantly, helping you turn support into a profit center.
What problem does it solve?
Online stores struggle with responding to customer queries fast, recovering lost sales, and managing support volume. Zipchat AI automates pre-sale questions, provides AI product recommendations, handles WISMO (Where Is My Order) queries, and proactively engages shoppers to reduce cart abandonment. It resolves up to 97% of queries without looping your team, so you can focus on growing your business.
Who is it for?
Zipchat AI is built for ecommerce merchants on Shopify, WooCommerce, BigCommerce, Wix, and other platforms. It's ideal for stores that want to increase sales, reduce cart abandonment, automate support, and boost average order value (AOV). It's NOT for service-based businesses or non-ecommerce sites without a product catalog.
Real use cases
Use Zipchat AI to answer product questions on product pages, recommend complementary items, recover abandoned carts via proactive chat, manage social media comments on Facebook and Instagram, and provide multilingual support. It's perfect for fashion, beauty, pets, electronics, and health & wellness stores.
Key features
- Agentic AI Search — Understands shopper intent, searches across your data, and delivers instant answers.
- Agentic Skills — Connect any tool to let your AI take actions, not just answer queries.
- AI Product Questions — Auto-generate and answer product questions on every page to drive purchases.
- AI Social Media Manager — Replies, moderates, and opens DMs on Facebook and Instagram comments.
- Proactive Engagement — Reach out to shoppers to reduce cart abandonment and increase AOV.
- Multilingual Support — Communicate with customers in their language, breaking down barriers.
- WISMO Automation — Automate order status inquiries to cut support tickets.
SaaSpartout Score
7.6
/10
Editorial score from our review methodology — not user ratings.
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Why are you looking at E-commerce Infrastructure tools today?
Zipchat AI Pricing
Zipchat AI pricing: from $49/mo.
For comparison: the median starting price in E-commerce is $39/month, measured across 131 tools we track. See the full SaaS Pricing Index →
Starter Plan
$49 per month — includes 500 replies per month (around 200 conversations), 1,000 training pages, and 2 stores or websites. Includes 30-day money-back guarantee.
7-day free trial on every plan. Annual billing saves 20%.
Frequently asked questions
How much does Zipchat AI cost?
Zipchat AI starts at $49 per month for the Starter plan. Annual billing saves 20%. A 7-day free trial is available on all plans.
Is there a free trial for Zipchat AI?
Yes, Zipchat AI offers a 7-day free trial on every plan. No credit card required to start.
What is Zipchat AI used for?
Zipchat AI is an AI agent team for ecommerce that handles sales, support, and cart recovery. It answers product questions, automates WISMO, and engages shoppers proactively.
Which platforms does Zipchat AI integrate with?
Zipchat AI integrates with Shopify, WooCommerce, BigCommerce, Wix, Zendesk, and works on website chat, WhatsApp, Instagram DM, Messenger, and Email.
Who is Zipchat AI best for?
It's best for ecommerce stores in fashion, beauty, pets, electronics, and health & wellness that want to increase sales and reduce support load.
What are the top alternatives to Zipchat AI?
Common alternatives include Tidio, Zendesk Answer Bot, Gorgias, and other ecommerce AI chatbots. Compare features and pricing based on your store's needs.
