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Chaty vs Gorgias

Both are Customer Support tools. Below, the differences that matter: verified pricing, editorial scores and who each one is really for.

Chaty: Chaty lets you add WhatsApp, Messenger, and 20+ chat buttons to your website to engage customers on their preferred apps. Pricing: from Free plan available; paid plans from $0/mo. (data verified July 2026)

Gorgias: Gorgias is an AI-powered ecommerce helpdesk that unifies email, chat, and social with live Shopify data for faster support. Pricing: from from $10/mo. (data verified June 2026)

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At a glance

Chaty Gorgias
Rating
PricingFree plan available; paid plans from $0/mofrom $10/mo
Pricing modelFreemiumSubscription
CategoryCustomer Support
Visit website Visit website

Editorial scorecard

Editorial score from our review methodology — not user ratings.

Ease of use 8.5 7.5
Features depth 7.0 8.5
Value for money 9.0 7.0
Support quality 7.5 7.5
Integrations 8.0 8.0
Scalability 6.5 8.0
Documentation 7.0 7.0
Onboarding speed 8.5 7.5
Overall7.87.6

Frequently asked questions

What is Chaty?

Chaty lets you add WhatsApp, Messenger, and 20+ chat buttons to your website to engage customers on their preferred apps.

What is Gorgias?

Gorgias is an AI-powered ecommerce helpdesk that unifies email, chat, and social with live Shopify data for faster support.

How much do Chaty and Gorgias cost?

Chaty: Free plan available; paid plans from $0/mo. Gorgias: from $10/mo.

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