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About Chaty
What is Chaty?
Chaty is a chat button widget that lets you add clickable icons for WhatsApp, Facebook Messenger, Telegram, Viber, and 20+ other messaging platforms to your website. Visitors can start a conversation on their favorite app with one click, helping you capture leads and provide support without requiring them to use live chat on your site.
Who needs Chaty?
It is ideal for small to medium businesses, e-commerce stores, and support teams that already communicate with customers on WhatsApp, Messenger, or other social channels. If you want to reduce friction and meet customers where they already are, Chaty is a good fit. It is less suited for teams that need a full live-chat system with built-in ticketing or chatbot automation (though it can integrate with Chatway for live chat and AI chatbot).
Real use cases
An online store uses Chaty to add a WhatsApp button on product pages so shoppers can ask about stock or shipping instantly. A SaaS company uses targeted widgets to show Messenger on country-specific pages and WhatsApp on mobile visitors. A support agency syncs leads from the contact form directly to email for follow-up.
Key features
- 20+ chat channels — Add WhatsApp, Messenger, Telegram, Viber, custom links, and more to one widget.
- Advanced targeting — Show the widget based on traffic source, device, language, country, or specific pages.
- Contact form & lead syncing — Capture leads with a built-in form and auto-save them or send via email.
- Customizable UI — Change colors, icon, button placement, and fonts to match your branding.
- WhatsApp preset messages — Set pre-filled messages with {url} and {title} merge tags for personalized conversations.
- Multiple agents — Support your whole team so customers can chat with different reps across channels.
- Google Analytics tracking — Monitor channel opens and clicks to measure engagement.
SaaSpartout Score
7.8
/10
Editorial score from our review methodology — not user ratings.
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Chaty Pricing
Chaty pricing: Free plan available; paid plans from $0/mo. Billing model: Freemium.
For comparison: the median starting price in Customer Support is $29/month, measured across 132 tools we track. See the full SaaS Pricing Index →
Free Plan
$0/month — up to 500 visitors/mo, includes all channels, basic targeting, and contact form.
Paid Plans
Tiered plans for higher visitor volumes (e.g., 5,000, 25,000, 100,000 up to 2M visitors/month). Pricing varies by visitor count. 30-day refund policy — cancel anytime.
No credit card required for the free plan.
Frequently asked questions
Is Chaty free?
Yes, Chaty offers a free plan for up to 500 visitors per month with all channels and basic features. No credit card required.
How much does Chaty cost?
Chaty has a free plan. Paid plans start from affordable monthly tiers based on visitor volume, from 5,000 to 2M visitors per month. A 30-day refund policy applies.
What messaging apps does Chaty support?
Chaty supports 20+ platforms including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, and custom links. You can add any number of channels to your widget.
Who is Chaty best for?
It is best for small businesses, e-commerce stores, and support teams that want to connect with customers on WhatsApp, Messenger, and other chat apps without building a custom solution.
What are the top alternatives to Chaty?
Popular alternatives include Tidio, Smartsupp, and Tawk.to. Unlike those full live-chat tools, Chaty focuses on adding click-to-chat buttons for third-party messaging apps.
What is the main limitation of Chaty?
Chaty does not include a native live-chat inbox or chatbot; it directs users to external apps. You can add live chat via its integration with Chatway, but that is an additional service.
