Jotform ◆
Customer Support
Build and train your own AI Agent to handle customer service across phone, chat, WhatsApp, and more.
Free·Free · from $34/mo
About Chatfuel
Chatfuel is an AI-powered platform that goes beyond replying to messages—it handles client conversations, bookings, ad campaigns, and business strategy across WhatsApp, Instagram, and Facebook, 24/7. Built around a team of AI agents, it answers DMs, comments, and story replies automatically while managing your operations in one place.
What it does
Chatfuel pairs specialized AI agents—a sales agent that qualifies leads and sends booking links, a marketing agent that runs campaigns and replies to ads, a booking agent that schedules and sends reminders, and a strategy advisor that delivers daily briefings—with a CRM, smart booking, and a calendar. You can even give it tasks by voice message and let it handle the rest.
Best for
Service businesses and small teams that want 24/7 client handling, automated bookings, and social-media sales without hiring extra staff. As an Official Meta and WhatsApp Business Solution Provider, it's trusted by 150,000+ businesses.
Key features
- AI auto-replies — Answers DMs, comments, and story replies across Instagram, WhatsApp, and Facebook instantly
- AI agent team — Sales, marketing, booking, and strategy agents that work around the clock
- Smart booking — Slot suggestions, auto-confirm, and automatic reminders to cut no-shows
- Built-in CRM — Manage contacts, client history, catalog, and team in one place
- Click-to-chat ads — Launch and manage ad campaigns directly from the AI interface
- Voice commands — Tell your AI coworker what you need via voice message and it gets done
- Daily briefings — Performance insights and recommendations from a strategy advisor
Chatfuel Pricing
Chatfuel pricing: from $69/mo. Billing model: Freemium.
AI Business Assistant — $69/month
Chatfuel offers one simple plan covering everything you need to grow. It includes a 24/7 AI assistant that responds to clients across WhatsApp, Instagram, and social media; unlimited contacts; smart booking with slot suggestions and auto-confirm; a calendar with automatic reminders; a CRM with contacts and history; daily briefings, reminders, and business tips; and a personal Success Manager for setup and ongoing support. AI usage limits apply, and it's built to handle up to a few thousand client messages per month.
Free trial: Start with a 7-day free trial—no credit card required. After the trial, if it's not for you, you can request a refund within the first 3 days of your paid plan.
