Typeform ◆
No-Code & Automation
Build beautifully branded, conversational forms and surveys that get more data, more easily—no coding required.
Free·Free · from $34/mo
About ChatBot
ChatBot (by Text) is an AI-powered customer service platform that lets you create conversational AI agents to help, convert, and sell 24/7. You set up an AI agent, train it on your existing knowledge sources—often just by sharing a website URL—and deploy it across multiple channels within minutes.
What it does
The AI agent answers questions instantly and accurately using AI-generated replies that match your business context. It can spot hesitating shoppers, recommend relevant products, and hand conversations over to a human for high-value interactions. ChatBot supports customers across your website, Messenger, SMS, and more from a single AI.
Best for
Customer support teams reducing routine workload, marketing teams qualifying and capturing leads via chat, and e-commerce stores answering product questions and driving sales around the clock. Over 35,000 brands sell through the service with Text.
Key features
- AI agents — run conversations on their own using your knowledge, tone, and skills
- AI-generated replies — instant, accurate answers grounded in your business context
- Knowledge training — learns from your website and knowledge sources in minutes
- Multichannel — support across website, Messenger, SMS, and more
- Proactive selling — spots hesitating shoppers and offers help before they leave
- Human handover — seamlessly passes high-value chats to your team
- Inbox, ticketing & workflow automation — manage and automate support operations
ChatBot Pricing
ChatBot pricing: from $19/mo. Billing model: Subscription.
Essential — $19/user/mo (billed yearly, $25 monthly)
Includes 1 AI Agent, 10 AI resolutions, 5 reply suggestions, 5 AI text edits, 50 live visitors tracked, 10,000 API calls, 3 proactive campaigns, 10 custom skills, AI Copilot, inbox and ticketing system, workflow automation, business channels, and selling through Shopify.
Growth — $79/user/mo (billed yearly, $99 monthly)
Everything in Essential, plus 10 AI Agents, 200 AI resolutions, 50 reply suggestions, 100 AI text edits, 400 live visitors tracked, 200,000 API calls, 30 proactive campaigns, chat topics insights, chat supervision and takeover, chat and ticket summaries, shared canned responses, team performance reports, and unlimited chat history.
Enterprise — Custom pricing
Custom AI built and run for you, billed yearly per user. Scales to 25+ users, 50 AI Agents, 2,000+ AI resolutions, unlimited reply suggestions, unlimited AI text editing, and 1,000+ live visitors tracked. Contact Sales for a quote.
Free trial: 14-day free trial, no credit card required.
