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About 23Shout Com
What does 23shout do?
23shout is a cloud-based contact centre platform that lets your team make and receive calls from their own devices, with no installs required. It provides calling, SMS messaging, automations, and analytics, designed to modernise your business communications.
What problem does it solve?
It replaces traditional phone systems with a flexible, cloud-native solution. You get advanced call routing, call scripts, spam detection (unique to 23shout), and integrations with tools like HubSpot and Pipedrive, eliminating the need for complex on-premise hardware.
Who is it for?
23shout is ideal for small to mid-sized businesses, startups, and growing teams that need a reliable, scalable phone system. It is particularly suited for sales and support teams looking to improve call handling and efficiency. It may be less suitable for enterprises needing highly custom, multi-location deployments without contacting sales.
Real use cases
For example, Explorate fueled their $7.5M Series A by using 23shout for global communications. Tablogs used it for US expansion, and Maxus AI upgraded their communications for a national audience.
Key features
- Calling — Call local, mobile, and toll-free numbers globally, customise inbound routing.
- Messaging — Send and receive SMS from a team inbox, with natural language search.
- Spam detection — Get alerts when your numbers are marked as spam, and auto-rotate them.
- Automations — Connect with over 5,000 extensions via Zapier, and define post-call workflows.
- Analytics — View call rates, durations, and outcomes, and compare agent performance.
- Integrations — Sync with HubSpot, Pipedrive, and more (Salesforce and Zoom coming soon).
SaaSpartout Score
7.3
/10
Editorial score from our review methodology — not user ratings.
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23Shout Com Pricing
23Shout Com pricing: from $30/mo per dialler.
Starter
$30/mo per dialler — includes free 14-day trial, one free phone number, unlimited outbound calls to US numbers, unlimited inbound calls, unlimited recordings with 1 year storage, built-in contact management, three call scripts, Zapier and CRM extensions.
Pro
$70/mo per dialler — everything in Starter, plus unlimited outbound & inbound calls to all countries, unlimited recordings with 7 year storage, unlimited call scripts, all extensions included.
Enterprise
Contact us for custom pricing — designed for large scale deployments, with consolidated billing, custom integrations, staff training, and more.
Frequently asked questions
How much does 23Shout Com cost?
23Shout Com starts at $30/mo per dialler for the Starter plan, with a free 14-day trial. The Pro plan is $70/mo per dialler, and Enterprise pricing is available on request.
Is 23Shout Com free?
23Shout Com offers a free 14-day trial on the Starter plan, but there is no permanent free plan. After the trial, you pay $30/mo per dialler.
What features does 23Shout Com include?
Key features include global calling, SMS messaging, spam detection and auto-rotation, call scripts, automations via Zapier (5,000+ integrations), analytics, and integrations with HubSpot and Pipedrive.
Who is 23Shout Com best for?
It is best for small to mid-sized businesses, startups, and growing sales and support teams that need a reliable, scalable cloud phone system. It may be less suitable for enterprises with highly custom, multi-location deployments.
What are the top alternatives to 23Shout Com?
Alternatives include other cloud contact centre platforms like Aircall, RingCentral, and Freshcaller, which offer similar calling, SMS, and integration features.
Does 23Shout Com integrate with CRM tools?
Yes, it integrates with HubSpot and Pipedrive, and more via Zapier. Salesforce and Zoom integrations are coming soon.
