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About 2Steps
What is 2Steps?
2Steps is a no-code platform for monitoring complex user journeys and business processes across web, desktop, and Citrix/VDI environments. It visually records the steps users take in your applications and turns them into automated tests—no scripting required. The platform replays these workflows, alerting your team the moment something breaks, so you can fix issues before users are impacted.
What problem does it solve?
Traditional code-based monitoring tools can't easily replicate complex workflows or handle multi-factor authentication. 2Steps solves this by monitoring applications the way users interact with them—visually. It also provides video replays of failed tests, so you can see exactly what went wrong, from login to timeout, eliminating guesswork from log files.
Who is it for?
2Steps is ideal for IT operations, DevOps, and SRE teams in government agencies, hospitals, financial services, and other organizations that rely on critical applications. It's especially valuable for teams using Citrix, Azure Virtual Desktop, Windows apps, web browsers, Splunk, or mobile environments. If you need to ensure critical business processes never break silently, 2Steps is for you. It may not be the best fit for teams looking for code-heavy, low-level infrastructure monitoring.
Real use cases
Monitor patient intake systems in hospitals, online banking portals, government citizen services, or any enterprise application. Verify that MFA login flows work correctly and that Citrix sessions stay responsive. Use video replays to speed up root-cause analysis and demonstrate compliance with business continuity requirements.
Key features
- Visual Workflow Builder — Record any workflow test in minutes by navigating your app like a user; no code or scripts needed.
- MFA & 2FA Testing — Test login flows that include multi-factor authentication, two-factor authentication, or SSO, which most monitoring tools can't handle.
- Video Replays — When a test fails, watch a recording of exactly what went wrong, from login to timeout.
- Cross-Platform Monitoring — Monitor Citrix, Azure Virtual Desktop, Windows apps, web browsers, Splunk, and mobile from one platform.
- Automated Alerting — Get alerted the moment a workflow breaks, even for complex processes that span multiple applications.
- No-Code Automation — Requires no previous expertise in building user transactions; easy to use for any team member.
SaaSpartout Score
7.7
/10
Editorial score from our review methodology — not user ratings.
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2Steps Pricing
2Steps pricing: from $0/mo (free trial). Billing model: Freemium.
For comparison: the median starting price in Analytics & Data is $39/month, measured across 274 tools we track. See the full SaaS Pricing Index →
Free Trial
2Steps offers a free trial to test the platform. Contact sales for details.
Custom Enterprise Pricing
Pricing is tailored to your environment (number of workflows, transactions, users). Contact 2Steps for a quote based on your needs.
All plans include access to the visual workflow builder, MFA testing, video replays, and cross-platform monitoring. Implementation support and professional services are available.
Frequently asked questions
Is 2Steps free to use?
2Steps offers a free trial, but there is no permanent free plan. After the trial, you need to contact sales for a paid subscription based on your requirements.
How much does 2Steps cost?
Pricing for 2Steps is not publicly listed. It varies based on the number of workflows, platforms monitored, and support level. You need to request a custom quote from the 2Steps team.
What can 2Steps monitor?
2Steps can monitor web browsers, Windows applications, Citrix/VDI environments, Azure Virtual Desktop, Splunk, and mobile apps. It replicates user interactions across these platforms.
Who is 2Steps best for?
2Steps is best for organizations like government agencies, hospitals, and financial services that rely on complex, mission-critical applications and need to ensure those workflows are always available and performing correctly.
What are the top alternatives to 2Steps?
Alternatives include Splunk ITSI (with synthetic monitoring), Dynatrace (Davis AI), and other synthetic monitoring tools like Catchpoint or ThousandEyes, though 2Steps is unique in handling MFA and Citrix workflows without code.
What is the key limitation of 2Steps?
One limitation is that pricing is not transparent—you must talk to sales. Also, it focuses on user journey monitoring rather than infrastructure-level metrics, so you may need additional tools for deep system monitoring.
