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About 360Dialog Com
What is 360Dialog Com?
360Dialog Com is a WhatsApp Business solutions platform that provides direct API access, marketing tools, and integrations to help businesses grow on WhatsApp. It is optimized for WhatsApp and Meta, serving over 100,000 businesses and processing more than 2 billion messages per month.
Who is it for?
360Dialog Com is designed for developers seeking robust API access, businesses of all sizes looking to automate customer engagement, and marketing teams wanting to run WhatsApp campaigns. It is also ideal for agencies managing multiple client accounts. However, it may not be suitable for small businesses needing a simple, low-cost messaging app without technical setup.
Key solutions
360Dialog Com offers three main solutions: the 360Dialog Marketplace (matching you with vetted tools, €99/mo per number), the WhatsApp API (direct API access with plans starting at €49/mo per number), and the WhatsApp Partner Platform (for scaling operations with dedicated support and infrastructure). Transparent pricing means no markups on Meta fees.
Use cases
Real-world use cases include migrating from another provider without downtime (channel migration), handling business verification with Meta, enabling WhatsApp coexistence between app and API, and leveraging performance messaging for marketing. Developers can integrate via webhooks and extensions, with MCP support coming soon for easier account management.
Key features
- Direct WhatsApp API — Connect to the WhatsApp Business API in minutes with full access to webhooks and extensions, designed for developers.
- 24/7 Support — Get around-the-clock assistance from experts, with SLAs as fast as under 30 minutes on Premium plans.
- Transparent Pricing — Pay predictable fees with no markups on Meta WhatsApp messaging fees.
- Extensive Integrations — Access over 1,000 integrations to connect 360Dialog Com with your existing tools.
- Fast Onboarding — Set up your WhatsApp API quickly, with optional pre-verification (PLBV) to speed up account approval.
- Solution Matching — Use the Marketplace to find the right WhatsApp solution for your needs, with a 30-day money-back guarantee.
SaaSpartout Score
7.9
/10
Editorial score from our review methodology — not user ratings.
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360Dialog Com Pricing
360Dialog Com pricing: from €49/mo.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
360Dialog Marketplace — €99 per number per month
Includes number hosting, 80 messages per second throughput, 24/7 customer support, solution matching, and a messaging tool package. Plus Meta WhatsApp Messaging Fees.
WhatsApp API Regular — €49 per number per month
For a single account, includes complete API access, 24/7 chat support, under 4 hour first response SLA, and Meta support escalations. Plus Meta WhatsApp Messaging Fees.
WhatsApp API Premium — €99 per number per month
Includes everything in Regular plus under 30 minute first response SLA, PLBV pre-verification (on application), and upcoming MCP support for account administration.
WhatsApp API High Throughput — €249 per number per month
An upgrade for higher message volume needs; includes all Premium features plus enhanced throughput capacity.
Note: All plans are per number per month and exclude Meta WhatsApp Messaging Fees. No free trial is mentioned; however, the Marketplace offers a 30-day money-back guarantee.
Frequently asked questions
How much does 360Dialog Com cost?
360Dialog Com pricing starts at €49 per number per month for the WhatsApp API Regular plan, plus Meta WhatsApp messaging fees. The Marketplace plan is €99 per number per month, and Premium API is €99, while High Throughput is €249.
Is 360Dialog Com free?
No, 360Dialog Com does not offer a free plan. However, the Marketplace plan includes a 30-day money-back guarantee, so you can try it risk-free.
Who is 360Dialog Com best for?
360Dialog Com is best for developers and businesses that need direct access to the WhatsApp Business API, automation capabilities, and scalable solutions. It's particularly useful for medium-to-large enterprises and agencies managing multiple client numbers.
What are the top alternatives to 360Dialog Com?
Top alternatives include Twilio for WhatsApp, MessageBird, and Vonage. These platforms also provide WhatsApp API access but may differ in pricing, features, and support quality.
What is the key limitation of 360Dialog Com?
The key limitation is that there is no free tier, and all plans require paying per number per month plus Meta fees, which can add up for small businesses with limited budgets.
How does 360Dialog Com work?
360Dialog Com provides a platform to connect to the WhatsApp Business API. You choose a plan, get API credentials, and can start sending messages. It offers webhooks, integrations, and 24/7 support to manage your communication.
