Checkbox — Analytics & Data

What is Checkbox?

Checkbox is a secure survey software platform that enables organizations to create, distribute, and analyze surveys at scale. Built for teams that need reliable feedback from customers, employees, or citizens, Checkbox offers advanced logic, no-code customization, and flexible hosting options (US, Canada, Australia, EU) to meet data residency requirements.

What problem does it solve?

Traditional survey tools often lack the security, automation, and compliance features needed by regulated industries like government, legal, healthcare, and finance. Checkbox addresses these challenges by providing a robust yet user-friendly platform that automates survey workflows from distribution to analysis, reducing manual overhead and ensuring data integrity.

Who is it for?

Checkbox is ideal for medium to large organizations that require secure, compliant survey capabilities with high response volumes. It serves sectors such as government, legal, financial services, healthcare (HIPAA/PIPEDA ready), and education. It is not designed for casual users wanting a free, simple form builder; it's built for teams committed to capturing and acting on insights.

Real use cases

Government agencies use Checkbox to conduct citizen satisfaction surveys and internal civil servant feedback. Legal teams automate compliance surveys, while healthcare providers run patient experience surveys that meet CAHPS standards. Financial institutions gather unbiased client feedback using industry-specific templates. Educational institutions create student satisfaction, elective, and teacher engagement surveys—all with no-code tools.

• No-code editor — Build complex surveys with advanced logic, custom branding, and distribution campaigns without any coding.
• Advanced survey logic — Create dynamic, conditional paths for questions to improve response accuracy and engagement.
• Unlimited responses (on higher plans) — Scale your feedback collection without worrying about response caps on Business and Enterprise plans.
• Flexible hosting — Choose to host survey data in the US, Canada, Australia, or EU to meet regional data residency requirements.
• SAML SSO & custom domain — Enterprise-level security and branding features, including single sign-on and a dedicated survey subdomain.
• SMS & WhatsApp invitations (add-on) — Reach respondents via their preferred communication channels for higher response rates.
• REST API & webhooks — Integrate Checkbox with your existing systems to automate data flows and trigger actions based on survey results.

Checkbox pricing: from $30/mo.

Solo (Starter)

For individuals and freelancers. $30/month (billed monthly) or $300/year? (only monthly shown). Includes 1 user, 120,000 responses/yr, email support, all question types, advanced survey logic, email invitations, custom branding, hosting in US, CA, AU, or EU. Free trial available.

Team (Starter)

For small teams up to 5 users. $100/month (billed monthly). Includes 5 users, 300,000 responses/yr, email support, all question types, advanced survey logic, email invitations, custom branding, hosting in US, CA, AU, or EU. Free trial available.

Business

For growing organizations. $1,800/year (billed annually). Includes 5 users (additional users for a fee), 1,000,000 responses/yr, priority email support (24hr SLA), SMS & WhatsApp invitations (add-on), public REST API, webhooks, custom data retention policies, custom subdomain. Free trial available.

Enterprise

For large companies with custom needs. Custom pricing. Includes unlimited responses/yr, everything in Business plus SLA support, SAML SSO, custom domain, custom agreements (SLA, BAA, DPA), full audit logs, dedicated account manager. Self-hosted (On-Premises) also available with custom pricing for complete data sovereignty.

All plans come with a 14-day free trial. Save up to 33% with annual billing on some plans.

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