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About ChurnWard
ChurnWard is a dunning and failed payment recovery tool built specifically for bootstrapped SaaS founders and small teams. It solves the silent problem of involuntary churn — the 20-40% of SaaS churn that happens when customers who want to stay are locked out because their credit card payment fails. ChurnWard automates the recovery process so you stop losing revenue to expired cards, insufficient funds, and other card declines.
What does ChurnWard do?
When a payment fails, ChurnWard immediately triggers automated email flows with smart timing and configurable escalation paths. It also proactively detects expiring cards (within 30 days) and sends branded alerts with a direct update link to prevent failures before they happen. The tool handles subscription win-back campaigns and sends trial conversion emails, all tracked in a revenue analytics dashboard.
Who is ChurnWard for?
ChurnWard is designed for SaaS founders and small teams using Stripe or Dodo Payments who want a simple, affordable dunning solution. It is NOT for large enterprises needing complex, multi-tenant billing infrastructure—those users are better served by higher-tier platforms. It is also not for non-SaaS businesses.
Real use cases
A bootstrapped SaaS founder with 500 subscribers can set up ChurnWard in under 10 minutes to automatically recover failed payments that would otherwise be lost. A small team can use it to proactively notify customers about expiring cards, reducing support tickets. An early-stage company can use the win-back campaigns to bring back churned subscribers with targeted offers.
Key features
- Dunning recovery — Automated email flows with upfront payment retries that recover revenue immediately when a payment fails.
- Expiring card alerts — Proactively detects cards expiring within 30 days and sends branded emails with an update link.
- Revenue analytics — Track MRR, churn rate, and recovery metrics in one dashboard, no separate analytics tool needed.
- Subscription win-back — Send targeted offers to churned subscribers to bring back those who cancelled days or months ago.
- Trial conversion — Two perfectly timed emails that convert free trial users into paying customers before they lose access.
- Processor support — Integrates with Stripe and Dodo Payments, with more processors coming soon.
- Quick setup — Up and running in under 10 minutes, no code changes required.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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ChurnWard Pricing
ChurnWard pricing: $29/mo.
Standard Plan — $29/month
Everything included: dunning recovery, expiring card alerts, revenue analytics dashboard, subscription win-back campaigns, Stripe + Dodo Payments integration, and chat or email support. No per-seat pricing, no usage limits, no percentage of recovered revenue. You keep 100% of the revenue recovered.
Yearly Plan — $232/year
Pay yearly and get 4 months free. Same features as the Standard Plan.
Free trial: Yes, every account starts with a 14-day free trial. Cancel anytime with no long-term contracts or cancellation fees.
Frequently asked questions
How much does ChurnWard cost?
ChurnWard is a flat $29/month, or $232/year (which gives you 4 months free). There are no per-seat fees, no usage limits, and no percentage of recovered revenue.
Is there a free trial for ChurnWard?
Yes, every account starts with a 14-day free trial. You can cancel at any time without long-term contracts or cancellation fees.
Who is ChurnWard best for?
ChurnWard is best for bootstrapped SaaS founders and small teams using Stripe or Dodo Payments who want to automate dunning and recover failed payments without paying high monthly fees or giving up a percentage of revenue.
What are the top alternatives to ChurnWard?
Alternatives include specialized dunning tools like Recovero, Chargebee, or Baremetrics, but most start at $200+/month or take a cut of recovered revenue. ChurnWard positions itself as a flat-rate alternative at $29/month.
Does ChurnWard take a percentage of recovered revenue?
No. ChurnWard is a flat $29/month. You keep 100% of the revenue the tool helps you recover. Most competitors charge a percentage of recovered revenue or significantly higher monthly fees.
How does ChurnWard work?
Connect your Stripe or Dodo Payments account (no code changes required), configure your recovery flow email subject, message, and timing (or use defaults), and ChurnWard automatically handles failed payments, expiring cards, and win-back campaigns. Setup takes under 10 minutes.
