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About Command AI
What is Command AI?
Command AI is an in-app engagement platform (formerly Amplitude Guides and Surveys) that lets product teams create personalized guides, checklists, tooltips, and surveys. It solves the problem of disconnected user experiences by using behavior-based targeting to show the right nudge at the right moment—helping users master your product faster.
Who is it for?
Ideal for product managers, growth teams, and UX designers who want to boost feature adoption, reduce churn, and collect customer feedback without annoying popups. It is not a standalone analytics tool; it works best when paired with Amplitude Analytics or other Amplitude products.
Key use cases
Product tours for new user onboarding, checklist-driven feature adoption campaigns, NPS and microsurveys for real-time customer insights, and contextual tooltips that reduce support tickets. Homebase saw a 54% increase in feature adoption using Command AI campaigns.
Key features
- In-App Guides — Create tours, checklists, announcements, tooltips, banners, and modals to guide users through your product.
- Surveys — Run NPS, customer feedback, microsurveys, and visitor feedback surveys that don’t interrupt user flows.
- Behavior-Based Targeting — Trigger guides and surveys based on user actions, not rigid rules, to deliver contextually relevant help.
- Annoyance Measurement — Track user frustration and limit nudges shown to users that get less value from them.
- Brand Customization — Match your brand colors, fonts, and style across all guides and surveys.
- Guardrails & Prioritization — Set rules to prevent back-to-back popups and curate the user experience.
- Amplitude Integrations — Combine with Analytics, Session Replay, Cohorts, and Experimentation for deeper personalization.
SaaSpartout Score
Editorial score from our review methodology — not user ratings.
Command AI Pricing
Command AI pricing: Free trial available. Billing model: Free.
For comparison: the median starting price in Analytics & Data is $39/month, measured across 274 tools we track. See the full SaaS Pricing Index →
Free Trial
Get started with a free trial to explore all features including guides, surveys, and behavior-based targeting.
Starter Plan
For small teams — includes basic guides and surveys with limited monthly active users. Contact sales for pricing.
Growth Plan
For growing teams — adds advanced targeting, guardrails, and integrations. Custom pricing based on usage.
Enterprise Plan
For large organizations — full feature set, dedicated support, and custom SLAs. Contact sales for pricing.
All plans include a free trial. Exact prices are not publicly listed; visit the official pricing page or contact sales for a quote.
