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About contactSPACE
What is contactSPACE?
contactSPACE is an outbound contact center software that helps enterprises and mid-market contact centers make smarter outbound contact. It integrates with Twilio, Amazon Connect, Zoom Contact Center, and other tech stacks via APIs, or can be used as a standalone full-stack solution.
What problem does it solve?
contactSPACE addresses the challenge of reaching the right contact, on the right channel, at the right moment. It prevents sales funnel leakage by using customers' preferred channels, optimizes contact timing, and ensures compliance with regulations, improving engagement and sales performance.
Who is it for?
It is built for enterprise and mid-market contact centers, including financial services, fundraising organizations, and contact center outsourcers. It is not ideal for small businesses or those with simple, low-volume outbound needs.
Real use cases
Financial services use contactSPACE with Twilio for compliant outbound campaigns. Fundraising teams use it with Amazon Connect to reduce cost and complexity. Outsourcers use it as a full-stack solution to scale quickly and efficiently.
Key features
- Data Orchestration — Easily set up, manage, and optimize your campaigns.
- Compliance Control — Ensure compliance with all rules and regulations that affect your business.
- Auto Dialers — Improve efficiency with preview, progressive, and predictive dialing modes.
- AI Agents — Make fully automated outbound contact using AI agents.
- Built For Scale — Scales effortlessly for enterprise businesses making massive numbers of outbound interactions daily.
- Intelligent Outbound — Design intelligent contact strategies that help you achieve better results on outbound campaigns.
- Reach More People — Use strategies like CLID rotation and call-time optimization to improve contact rates.
SaaSpartout Score
7.4
/10
Editorial score from our review methodology — not user ratings.
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contactSPACE Pricing
contactSPACE pricing: Pricing on request.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Custom Pricing
contactSPACE does not publicly list pricing. Plans are tailored based on your communication stack (e.g., Twilio, AWS Connect, Zoom), usage volume, and features needed. Contact sales for a custom quote.
Free Trial
No free trial mentioned on the website. You can request a demo or contact the team to discuss your requirements.
Frequently asked questions
How much does contactSPACE cost?
Pricing is not publicly listed. It is custom based on your needs. You need to contact sales for a quote.
Is contactSPACE free?
No, contactSPACE is not free. It is a commercial software with custom pricing.
Who is contactSPACE best for?
It is best for enterprise and mid-market contact centers that need advanced outbound calling, including financial services, fundraising, and outsourcers.
What are the top alternatives to contactSPACE?
Alternatives include other outbound contact center solutions like Five9, Genesys, and Talkdesk, which also offer similar features.
What are the key limitations of contactSPACE?
No public pricing and no free trial are potential limitations. Also, it may require technical resources for integration with existing systems.
