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Instatus Customer Support

Free · from $20/mo

About Instatus

What is Instatus?

Instatus is a hosted status page platform that helps you communicate outages, maintenance, and incidents to your customers in real time. Set up a public or private status page in under 30 seconds—no coding or design skills required.

Who is it for?

Instatus is built for SaaS startups, small teams, freelancers, and solo developers who need a quick, professional status page without DevOps overhead. It is not ideal for large enterprises requiring advanced on-call scheduling or dedicated uptime monitoring across hundreds of regions.

Real use cases

Use Instatus to monitor your API, website, or database, notify subscribers by email, Slack, or SMS when something goes down, and collaborate on incident fixes with your team—all from one dashboard. Custom domains and white-label options are available on paid plans.

Key features

  • 10-second setup — No coding or design skills needed; just pick a template and publish
  • Unlimited services — Add as many services as you need on the free plan
  • Subscriber notifications — Notify up to 200 subscribers via email or Slack on the free tier
  • Custom domain — Use your own domain for the status page on paid plans
  • White-label — Remove Instatus branding on paid plans
  • Incident management — Update status in real time with messages and timestamps
  • Integrations — Connect with Slack, Discord, email, and more

Instatus Pricing

Instatus pricing: Free · from $20/mo. Billing model: Freemium.

Starter (Free)

$0/month — 15 monitors, 2-minute checks, email alerts, 5 team members, 2 on-call members, public status page, 200 subscribers. No card required.

Pro ($20/month)

50 monitors, 30-second checks, email & SMS alerts, 50 team members, 20 on-call members, public status page, 1+ custom domain, 5,000 subscribers.

Business ($99/month)

1,000 monitors, 30-second checks, SMS & calls alerts, unlimited team members, 50 on-call members, SAML SSO, all status page types, 3+ custom domains, 25,000 subscribers.

All paid plans offer a free trial. Yearly billing gives 25% off (3 months free).

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Frequently asked questions

Is Instatus free?
Yes, Instatus offers a free Starter plan with 15 monitors, 2-minute checks, email alerts, 5 team members, and up to 200 subscribers. No credit card required.
How much does Instatus cost?
Instatus has a free plan and paid plans starting at $20/month for Pro and $99/month for Business. Enterprise pricing is available on request.
What is Instatus best for?
Instatus is best for SaaS startups, small teams, and freelancers who need a quick, professional status page without coding or DevOps. It is less suited for large enterprises needing advanced on-call scheduling.
Does Instatus offer a free trial?
Yes, paid plans (Pro and Business) come with a free trial. The Starter plan is free forever with no time limit.
What are top alternatives to Instatus?
Popular alternatives include Atlassian Statuspage, Better Uptime, and Cachet. Instatus stands out for its 10-second setup and free tier with unlimited services.
Can I use my own domain with Instatus?
Yes, custom domains are available on the Pro plan (1 domain) and Business plan (3+ domains). The free plan does not include custom domains.
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