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About LoopedIn
What is LoopedIn?
LoopedIn is an all-in-one customer feedback, roadmap, and communication platform. It combines idea collection, public roadmaps, product changelogs, and a knowledge base in one tool. The goal is to reduce churn by keeping customers in the loop. It is used by product teams at companies like Lloyds Banking to gather feedback, plan releases, and announce updates.
Who is it for?
LoopedIn is designed for SaaS companies, startups, and product teams who want to centralize customer feedback and product communication. It suits small teams needing a simple feedback board to larger enterprises requiring custom domains, whitelabeling, and Single Sign-On. It is not a full CRM or helpdesk; it focuses on feedback collection and product communication.
Real use cases
Teams use LoopedIn to run public feature voting boards, share interactive product roadmaps, announce releases via embeddable changelog widgets, and publish help articles. Integrations with Zapier and over 1,000 apps, plus API and webhook access, allow for custom workflows.
Key features
- Feedback Boards — Collect and prioritize ideas with voting, comments, and sentiment analysis.
- Roadmaps — Build and share customizable, drag-and-drop roadmaps with public or private boards.
- Changelog — Announce updates and embed them on your site or app with a widget.
- Knowledge Base — Publish help articles with advanced WYSIWYG editing and SEO optimisation.
- White-labelled Pages — Create fully branded public pages and remove LoopedIn branding.
- Customizable Widgets — Integrate feedback, changelogs, and roadmaps via iframes and widgets.
- Integrations — Connect with 1,000+ tools via Zapier, Pabbly Connect, Sync Spider, and a powerful API.
SaaSpartout Score
7.7
/10
Editorial score from our review methodology — not user ratings.
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LoopedIn Pricing
LoopedIn pricing: from $0/mo.
For comparison: the median starting price in Project Management is $15/month, measured across 135 tools we track. See the full SaaS Pricing Index →
Free — $0/month
For small teams: 1 Workspace, 1 Feedback Board, 1 Roadmap, 1 Updates Feed, 1 Knowledge Base, Unlimited tracked users, voting, and guest sign-in.
Startup — $12/month
For growing startups: Everything in Free, plus 3 Teammates, 3 Boards, 3 Roadmaps, 3 Updates Feed, 3 Knowledge Bases, widgets, embeddable roadmaps, custom categories, emoji reactions, and commenting.
Pro — $24/month
For growing companies: Everything in Startup, plus 5 Teammates, 5 Workspaces, whitelabelling, custom fonts/domain, integrations, email notifications, webhooks, and social sign-in.
Enterprise — $40/month
For large companies: Everything in Pro, plus unlimited teammates, workspaces, and boards, API access, user segmentation, and SSO. All plans start with a free trial.
Frequently asked questions
Is LoopedIn free?
Yes, LoopedIn has a free forever plan for small teams, including 1 workspace, 1 feedback board, 1 roadmap, 1 updates feed, and 1 knowledge base with unlimited tracked users.
How much does LoopedIn cost?
Paid plans start at $12/month for the Startup plan, $24/month for the Pro plan, and $40/month for the Enterprise plan. Save 20% with annual billing.
Who is LoopedIn best for?
LoopedIn is best for SaaS companies, startups, and product teams that need to collect feedback, share roadmaps, announce product updates, and publish help articles in one place.
What are alternatives to LoopedIn?
Common alternatives include Trello for kanban, AnnounceKit for changelogs, Ideanote and Upvoty for idea voting, and ProdPad for roadmaps.
Does LoopedIn integrate with other tools?
Yes, LoopedIn integrates with over 1,000 tools via Zapier, Pabbly Connect, and Sync Spider, and offers a custom API and webhooks.
