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About Lunchbox
Lunchbox is a modern technology platform that helps restaurants of all sizes take direct online orders through branded apps and websites, manage deliveries, and grow revenue — without relying on third-party marketplaces. It solves the problem of high commission fees and loss of brand identity by giving full control over the ordering experience.
What it does
The platform handles menu management, payment processing, order routing to kitchen displays, delivery fleet coordination, and now includes order aggregation from third-party services — all under the restaurant's own brand. Lunchbox also offers B2B catering management, marketing CRM tools, and an open API for custom integrations.
Who it is for
Lunchbox is best for restaurant chains with multiple locations, independent operators wanting to reduce reliance on delivery apps, ghost kitchens needing a digital storefront, and enterprise operations looking to scale catering and multi-channel ordering. It is not ideal for very small single-location restaurants that need a simple ordering widget without advanced features.
Real use cases
Independent restaurants use Lunchbox to build a branded mobile app and website, process orders directly, and manage delivery logistics. Chains like Torchy's Tacos have seen a 15%+ increase in per-location orders. Enterprise operators use the catering module to grow revenue with a 9x return on investment.
Key features
- Branded Ordering — Fully customizable mobile app and website under your restaurant name
- POS Integration — Connects with major systems like Toast, Square, and Clover
- Delivery Management — Route orders to your own drivers or third-party services
- Menu Management — Update items, prices, and modifiers in real time
- Order Aggregation — Streamline third-party orders and boost sales by an average +12% year-over-year
- Marketing CRM — Automate personalized email, SMS, and push messages based on guest data
- Open API — Tailor your tech stack with 100+ tech partners and real-time data access
SaaSpartout Score
7.5
/10
Editorial score from our review methodology — not user ratings.
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Lunchbox Pricing
Lunchbox pricing: Free plan available; enterprise custom quote. Billing model: Custom.
SMB (1-2 locations)
Free plan — includes online ordering, branded app and web, and basic features. No fees on orders.
Multi-Location / Enterprise
Custom pricing — includes B2B catering, order aggregation, marketing CRM, open API, and dedicated support. Contact for a quote.
Free demo available. No credit card required for the SMB plan.
Frequently asked questions
Is Lunchbox free to use?
Yes, Lunchbox offers a free plan for small restaurants (1-2 locations) with no fees on orders. Enterprise plans are custom-quoted.
How much does Lunchbox cost?
Pricing depends on the plan. The SMB plan for 1-2 locations is free. Enterprise plans require a custom quote. Contact Lunchbox for exact pricing.
Who is Lunchbox best for?
Lunchbox is best for multi-location restaurant chains, independent operators, and ghost kitchens wanting a white-label ordering experience. It also serves enterprise operations needing B2B catering and order aggregation.
What POS systems does Lunchbox integrate with?
Lunchbox integrates with major POS systems including Toast, Square, Clover, and 100+ other tech partners.
What are the top alternatives to Lunchbox?
Top alternatives include Toast Online Ordering, ChowNow, Bbot, and Olo. Lunchbox stands out for its free SMB plan and open API.
Does Lunchbox offer catering management?
Yes, Lunchbox has a dedicated B2B catering module designed to elevate catering operations and grow revenue, with a reported 9x return on investment.
