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About RefNow
What is RefNow?
RefNow is an automated reference checking platform built for HR teams, recruiters, and staffing agencies. It replaces manual reference checks with automated requests, reminders, and fraud detection, helping you make faster, safer hiring decisions.
What problem does it solve?
Manual reference checking is slow and error-prone. RefNow cuts average reference collection time from weeks to 32 hours, reduces fraud risk, and provides an audit trail for compliance. It’s trusted by global companies in retail, healthcare, education, logistics, and staffing.
Who is it for (and not for)?
It’s ideal for HR professionals, recruiters, and care providers who run volume hiring. It’s not designed for solo freelancers or very small teams that need a free plan – RefNow is a commercial tool.
Real use cases
Verify candidate references before offer, run tenant or mortgage checks, conduct DBS checks, and streamline onboarding. Integrates with HR systems and ATS via API and add-ons.
Key features
- Automated References — Send reference requests and automated reminders, no manual chasing.
- Fraud Detection — Spot inconsistent or fraudulent references with built-in checks.
- Question Profiles — Customize reference questions per role or hiring stage.
- Audit Trail — Complete delivery log for compliance and transparency.
- Team Management — Manage users, roles, and candidate pipelines in one place.
- Digital ID/DBS Checks — Right-to-work verification and DBS checks alongside references.
- Reporting & Analytics — Track turnaround times and hiring metrics.
SaaSpartout Score
7.1
/10
Editorial score from our review methodology — not user ratings.
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RefNow Pricing
RefNow pricing: Pricing on request.
For comparison: the median starting price in HR & Recruiting is $24.50/month, measured across 152 tools we track. See the full SaaS Pricing Index →
RefNow Reference
Credit-based plan for automated reference checks. Includes automated reminders, question profiles, fraud detection, and audit trail. Book a demo for custom quote.
Digital ID/DBS Checks
Add-on module for right-to-work verification and DBS basic/enhanced checks. Priced per check, with volume discounts.
RefNow Respond
Advanced plan with CSV upload, self-service requests, and instant report generation. Includes integrations and analytics. Custom pricing.
Add-ons available: Custom Branding, API Integrations, Multi-Branding, Question Profiles Plus, Referencing Plus, Advanced Reporting. Discounts for education, nonprofits, and early-stage companies. Contact sales for quotes.
Frequently asked questions
How much does RefNow cost?
RefNow uses a credit-based pricing model. You purchase credits, and each credit allows you to collect up to 10 references from a single candidate. Exact pricing is not publicly listed; you need to book a demo or contact sales for a quote. Discounts are available for schools, colleges, nonprofits, and early-stage companies.
Is RefNow free?
RefNow does not advertise a free plan. It offers a free demo, but the product is paid. There are discounts for eligible organizations.
Who is RefNow best for?
RefNow is best for HR teams, recruiters, and staffing agencies, especially those in retail, healthcare, education, logistics, and FMCG that need to run volume reference checks. It's not designed for individuals or very small teams without hiring volume.
What are top alternatives to RefNow?
Top alternatives include HireRight, Checkr, Xref, and Vervoe. However, RefNow's unique combination of automated references, fraud detection, and DBS checks makes it a strong contender in the HR tech space.
What is a key limitation of RefNow?
A key limitation is that pricing is not transparent – you must contact sales for a quote. Also, the platform is credit-based, so high-volume users need to budget carefully. There's no mention of a free trial.
How does RefNow work?
You upload candidate details, choose reference question profiles, and RefNow automatically sends reference requests and reminders. References respond online, and results are compiled into an audit-ready report. It also offers digital ID and DBS checks.
