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About Shift Agent
Shift Agent is an employee scheduling platform designed to replace spreadsheets and endless phone calls. It lets managers publish schedules in minutes, meet labor budgets, and simplify team communication—all in one place.
Who is it for?
Shift Agent is built for shift-based businesses like restaurants, retail stores, and other operations with hourly employees. It's ideal for managers and operators who need to schedule quickly, handle time-off requests, and keep their team informed. It may not be the best fit for remote teams or companies with fixed office hours.
Key benefits
With Shift Agent, you can create schedule templates, track employee availability, approve time-off and shift trades from your mobile device, and send announcements to your team. The platform includes smart notes, where you can attach videos and images to shifts, and intelligent mediation for trade requests. Managers can monitor labor efficiency and distribute hours as needed.
Real use cases
Operators like Brandon from Chick-fil-A use Shift Agent to reduce chaos and improve accountability. Employees can view their schedules online, request time off, and trade shifts—all while receiving SMS updates. Managers can approve requests on the go and keep everyone aligned with clear communication.
Key features
- Easy Scheduling — Create schedules in minutes with templates and fill shifts accurately.
- Track Availability — Approve changes to employee availability and see all requests in one place.
- Time Off Requests — Employees request days off with reasons, and you approve from your mobile device.
- Trade Shifts — Teammates trade shifts easily, and you manage requests with helpful recommendations.
- Smart Notes — Attach notes, videos, and images to shifts for clear instructions.
- Team Communication — Message your entire team or individuals, with accountability for everyone.
- Labor Efficiency — Meet your labor budget every time with smart scheduling and hour distribution.
SaaSpartout Score
7.0
/10
Editorial score from our review methodology — not user ratings.
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Shift Agent Pricing
Shift Agent pricing: Free trial / Free demo.
Free Trial
Start with a free demo — no credit card required. Try all features and see if it fits your team.
Custom Plans
Shift Agent offers custom pricing based on your team size and needs. Contact sales for a quote.
Frequently asked questions
How much does Shift Agent cost?
Shift Agent offers a free demo with no credit card required. Pricing is custom based on your team size and features, so you need to contact sales for a quote.
Is Shift Agent free?
Shift Agent provides a free trial/demo, but it is not a free forever plan. You can try it before committing.
What is Shift Agent used for?
Shift Agent is used to create and publish employee schedules, manage time-off requests, trade shifts, and improve team communication in shift-based businesses.
Who is Shift Agent best for?
It's best for managers and operators in restaurants, retail, and other hourly-work environments that need to schedule quickly and meet labor budgets.
What are the top alternatives to Shift Agent?
Alternatives include Deputy, When I Work, Homebase, and 7shifts. Compare features and pricing to find the best fit.
Does Shift Agent have a mobile app?
Yes, Shift Agent offers mobile access so employees can view schedules, request time off, trade shifts, and communicate from their phones.
