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About Superdesk
Superdesk is a Shopify app that helps e-commerce brands collect visual reviews and customer-generated content (UGC), then turn them into shoppable social proof. It solves the problem of underutilized customer feedback by transforming photos, videos, and reviews into interactive product galleries and widgets that drive conversions.
Who is Superdesk for?
Superdesk is built for Shopify store owners—from early-stage brands to scaling enterprises—who want to leverage authentic customer content to increase trust and sales. It's especially useful for fashion, home decor, beauty, and lifestyle brands where visual proof matters. It's not ideal for non-Shopify stores or businesses that don't prioritize visual UGC.
Real use cases
Brands use Superdesk to automate review request emails, display photo and video reviews on product pages, create shoppable Instagram-style galleries, and run AI-powered sentiment analysis. For example, a home decor store can embed customer living-room photos with product tags, letting shoppers click-to-buy directly from the UGC.
Key features
- Visual reviews — Collect photo and video reviews from customers to build authentic social proof.
- Shoppable UGC — Turn customer content into interactive galleries with product tags for direct purchasing.
- Review request automations — Automatically send post-purchase emails to gather reviews within order caps.
- Integrations — Connect with Klaviyo, Omnisend, and more for seamless marketing workflows.
- AI insights — Generate AI review summaries and sentiment analysis to understand customer feedback.
- Multilingual customer surfaces — Display reviews and widgets in multiple languages to serve global customers.
SaaSpartout Score
7.6
/10
Editorial score from our review methodology — not user ratings.
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Superdesk Pricing
Superdesk pricing: from $14.99/month.
For comparison: the median starting price in E-commerce is $39/month, measured across 131 tools we track. See the full SaaS Pricing Index →
Starter — $14.99/month
For early Shopify stores. Includes up to 50 orders/month, unlimited stored reviews, 2 admin seats, automated review request emails within the order cap, import reviews from supported apps, storefront widgets, and multilingual surfaces.
Professional — $38/month (recommended)
For most growing stores. Unlimited orders, unlimited review requests, 5 admin seats, incentivized photo/video reviews, product groups, custom questions, integrations (Klaviyo, Omnisend, etc.), basic visual UGC actions, and remove Superdesk branding.
Advanced — $78/month
Everything in Professional, plus advanced visual UGC, enhanced UGC gallery and shoppable tooling, AI review summaries, AI sentiment analysis, advanced analytics, 15 admin seats.
Premium — $249/month
Enterprise-grade with API access, AI-powered moderation, white label, custom integrations, priority support, dedicated account manager, predictive analytics, and 50 admin seats. Every plan includes a 14-day free trial.
Frequently asked questions
How much does Superdesk cost?
Superdesk pricing starts at $14.99/month for the Starter plan, with Professional at $38/month, Advanced at $78/month, and Premium at $249/month. All plans include a 14-day free trial.
Is Superdesk free to use?
No, Superdesk is not free, but it offers a 14-day free trial on all plans. The Starter plan costs $14.99/month.
What is Superdesk used for?
Superdesk is a Shopify app used to collect visual reviews and customer-generated content (photos and videos) and turn them into shoppable UGC galleries, boosting trust and sales.
Who is Superdesk best for?
Superdesk is best for Shopify store owners, especially in fashion, home, beauty, and lifestyle niches, who want to leverage visual customer content to increase conversions.
What are the top alternatives to Superdesk?
Alternatives include Loox, Yotpo, Judge.me, and Okendo. Superdesk stands out for its AI-powered insights and shoppable UGC features, but pricing and capabilities vary.
Does Superdesk have a free trial?
Yes, all Superdesk plans come with a 14-day free trial, no credit card required.
