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About TalkJS
What is TalkJS?
TalkJS is a chat API and pre-built UI toolkit that lets you add real-time messaging to any app or website in minutes. It handles WebSocket connections, message storage, push notifications, and moderation out of the box—no backend build required. You can customize the look with CSS or pre-made themes and control user permissions with role-based access.
What problem does it solve?
Building in-app messaging from scratch is time-consuming and complex. TalkJS removes the overhead of WebSocket infrastructure, database design, and notification systems, letting you add private 1-on-1, group, or public chat with a single script tag.
Who is it for?
- Marketplaces needing buyer-seller messaging
- Freelance platforms connecting clients and providers
- Any SaaS adding user-to-user chat without dev overhead
- Product teams integrating AI chatbots (private beta for Tori AI support)
Real use cases
- Enabling order-related conversations between buyers and sellers
- Running team or community group chats with moderation and spam control
- Adding AI agent support to handle common customer questions in real time
Key features
- Pre-built UI components — conversation list, message input, typing indicators, file uploads, voice messages, replies, threads
- Real-time messaging — WebSocket-based, syncs across devices and browsers
- Push notifications — email and browser push for offline users, plus reply-via-email
- Role-based access — control who can message whom (e.g., only buyers and sellers)
- Moderation & spam control — flag harmful messages, ban users, filter profanity
- Searchable message history — stored securely, searchable instantly, with full data export and retention controls
- Mentions, reactions & link previews — @mentions, emoji reactions, automatic link previews
SaaSpartout Score
7.8
/10
Editorial score from our review methodology — not user ratings.
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TalkJS Pricing
TalkJS pricing: from $279/mo. Billing model: Freemium.
For comparison: the median starting price in Communication is $15.99/month, measured across 153 tools we track. See the full SaaS Pricing Index →
Basic - $279/month
Includes 10,000 monthly active users (MAU), unlimited conversations and messages, group chat, custom UI, chatbot interface, email/SMS/push notifications, file transfers, voice messaging, 1 webhook, and unlimited message retention. Free development mode included.
Growth - $569/month
Includes 25,000 MAU, unlimited conversations and messages, all Basic features plus priority chat & email support, custom email sender domain, real-time message translation, search messages & conversations, and 3 webhooks. Free development mode included.
Enterprise - Custom
Customized plan with dedicated support (priority phone, chat & email), SLA, at-rest encryption, dedicated servers (add-on), on-premise/private cloud options, and more. Contact sales for pricing.
All plans include a forever free development mode—pay only when you go live.
Frequently asked questions
Is TalkJS free to use?
Yes. All plans include a forever free development mode. You only need to subscribe when you go live in production.
How much does TalkJS cost?
TalkJS pricing starts at $279/month for the Basic plan (10,000 MAU), $569/month for Growth (25,000 MAU), and custom pricing for Enterprise.
What is a Monthly Active User (MAU) in TalkJS?
A Monthly Active User (MAU) is a unique user ID that connects to TalkJS servers at least once in a month (via SDKs or REST API). The count is not affected by how often they connect.
Who is TalkJS best for?
TalkJS is great for marketplaces, freelance platforms, and any SaaS needing user-to-user chat without heavy backend work. It is less suitable for simple live chat widgets (use Intercom or Zendesk for that).
Can I customize TalkJS chat UI?
Yes. You can fully customize the pre-built UI with CSS or choose from pre-made themes. Role-based access controls also allow you to define who can message whom.
Does TalkJS support AI chatbots?
Yes. TalkJS includes AI-ready features and Tori AI support (currently in private beta), allowing you to integrate virtual assistants or AI bots directly into conversations.
