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Canny.io vs LiveChat

Both are Customer Support tools. Below, the differences that matter: verified pricing, editorial scores and who each one is really for.

Canny.io: Canny.io is an AI-powered customer feedback platform that captures insights from sales and support conversations to drive product decisions and revenue. Pricing: from from $79/mo (yearly). (data verified July 2026)

LiveChat: LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard. Pricing: from from $19/mo per person (billed annually). (data verified June 2026)

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At a glance

Canny.io LiveChat
Rating
Pricingfrom $79/mo (yearly)from $19/mo per person (billed annually)
Pricing modelSubscription
CategoryCustomer Support
Visit website Visit website

Frequently asked questions

What is Canny.io?

Canny.io is an AI-powered customer feedback platform that captures insights from sales and support conversations to drive product decisions and revenue.

What is LiveChat?

LiveChat turns website visitors into conversations with real‑time chat, chatbots, and ticketing—all in one dashboard.

How much do Canny.io and LiveChat cost?

Canny.io: from $79/mo (yearly). LiveChat: from $19/mo per person (billed annually).

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